Credit union employment opportunities remain listed for up to three months from the initial posting date unless AVCU is asked to remove them sooner. To submit a new position, or to ask us to remove an employment opportunity that is no longer active, please email us. AVCU is not liable for the content, veracity, or continued availability of any position listed below. Most recent update: 9/29/23.
president opportunity, maine credit union league (9/29)
Are We the Place for You?
The Maine Credit Union League (Westbrook, ME) is seeking our next President. We are a thriving trade association, committed to the well-being of financial cooperatives across Maine and the consumers they serve. Our 49 member credit unions (representing 100% affiliation) plus 2 associate members are highly supportive of the work we do in education, awareness, advocacy, and collaboration.
Our trade association is an independent entity that drives collaboration for Maine’s Credit Unions, raising as much as $1 Million annually to end hunger in Maine, building statewide awareness that has led numerous Mainers to join a credit union, and attracting thousands of credit union professionals to education and networking events each year. The President reports to an 11-person Board of Directors (made up of credit union CEOs) and collaborates with a team of 9 employees to execute our mission of helping Maine’s Credit Unions succeed. Maine’s Credit Unions are an advocacy force, with as much as 97% success for our endorsed candidates and passage of legislation and regulation that improves how Maine’s Credit Unions expand financial well-being for the members they serve.
Located in Westbrook, Maine (greater Portland region), our location offers four beautiful seasons of access to amazing outdoor activities. Our safe environment, beautiful landscapes, thriving arts scene, and vibrant food culture create an extraordinary quality of life. The region is home to an old seaport city that is on a new trajectory, as a progressive region that is large enough to be interesting while small enough to develop a supportive community. Candidates who thrive here will appreciate and relate to the unique nature of Maine, able to build trust in a well-established local and credit union community.
Is This the Career for You?
If you define success through your contributions to others, you might be a good fit to be our President. This career will give you the opportunity to make a big impact on the financial well-being of Maine’s consumers through your role in creating success for Maine’s Credit Unions.
A network-builder and collaborator, you will thrive on bringing people together and uniting them around a shared common vision of expanding the economic well-being of the people we serve through credit unions. With emotional intelligence and a commitment to others’ success, you will always put people first. This will be demonstrated in the way you connect with the team at the League, getting to know what motivates employees so you may best align them as a team, engaged in our important, mission-driven work. It will energize you to meet new people, and you will be inspired to get to know the credit unions and the people who lead them, understanding why they serve and how you can expand meaningful collaboration to help them grow.
This relationship focus will extend to an understanding of how to be effective in political advocacy efforts. You will have a track record of building relationships in the Maine statehouse, among credit union regulators, and in Washington D.C.
Help Us Get to Know You
Ready to guide the Maine Credit Union League? Let us know by providing a letter of interest that describes your understanding of the value of a trade association in creating success for members, that shares why you want to be a part of the Maine Credit Union community, and how your career has prepared you for this opportunity. Include a resume or link to your LinkedIn profile that demonstrates any formal education or certifications you have obtained and that outlines your professional experience.
Apply Online: https://bit.ly/3PiyzjD
Or Send Your Resume and Cover Letter to: info@humanidei.com
EOE
president opportunity, synergent (9/29)
Are We the Place for You?
Synergent (Westbrook, ME) is seeking our next President, who will report to and work closely with the Board of Directors in executing our mission of helping credit unions succeed and improve the financial lives of their members. Synergent, founded in 1971, is the premier, credit union-owned FinTech company, working exclusively with credit unions. Synergent serves as a one-stop for core processing efficiency, PowerOns, payments, targeted marketing, and data analytics.
Synergent’s differentiator is exceptional service to clients. Our team of trusted industry experts knows credit unions, and that each credit union is unique. We provide the most advanced payments, technology, and marketing services available, taking pride in delivering customized solutions that help credit unions achieve their strategic objectives.
Located in Westbrook, Maine (greater Portland region), our location offers four beautiful seasons of access to amazing outdoor activities. Our safe environment, beautiful landscapes, thriving arts scene, and vibrant food culture create an extraordinary quality of life. The region is home to an old seaport city that is on a new trajectory, as a progressive region that is large enough to be interesting while small enough to develop a supportive community. Candidates who thrive here will appreciate and relate to the unique nature of Maine, able to build trust in a well-established local and credit union community.
Is This the Career for You?
If you have a history of successfully guiding multiple organizations/business lines forward as a President or C-Suite executive and a keen understanding of how payments and technology trends are impacting credit unions, you might find fulfillment in serving as the President of Synergent.
As the President, you will inspire this team of approximately 200 employees to deliver exceptional service to our nearly 140 credit union clients, while continuing incremental improvement of our business lines, fostering relationships, and serving as the voice of the organization. You will offer day-to-day leadership across the organization, developing and executing strategies that result in us achieving our strategic, financial, and growth goals. Your leadership will align the team around our service-first mindset, creating a motivating culture and a vision of excellence that guides the team. While knowledgeable about how credit unions use technology to serve members, your highest contribution will be in inspiring the team to serve our clients well, positioning us as an indispensable partner in how credit unions make a difference in their members’ lives.
An exceptional communicator (including public speaking) and intentional relationship-builder, the President will ensure that all key messages are properly and consistently conveyed across the organization and to key stakeholders (including clients and partners). Extensive business management experience and success in setting goals, analyzing performance, and motivating teams to reach those goals will have prepared you to take on this position. In-depth understanding of financial management (accounting principles, budgeting, income/balance sheets, and cash-flow management) and will also help you thrive in a highly regulated industry, managing risk and compliance while continuing to grow.
Help Us Get to Know You
Ready to guide Synergent? Let us know by providing a letter of interest that describes your understanding of how payments and technology are critical to credit union success, and why exceptional service can be Synergent’s differentiator, and how your career has prepared you for this opportunity. Include a resume or link to your LinkedIn profile that demonstrates any formal education or certifications you have obtained and that outlines your professional experience.
Apply Online: https://bit.ly/48efEyX
Or Send Your Resume and Cover Letter to: info@humanidei.com
EOE
Member advocate Manager (east montpelier), northcountry federal credit union (9/1)
NorthCountry, recognized as a “Best Place to Work” in 2023 by Vermont Business Magazine, is seeking a manager for its East Montpelier branch. This position also oversees a satellite branch in Montpelier. Managers are responsible for knowing their employees’ individual strengths and leveraging them to financially empower members. Three years of related experience is desirable, but candidates with an appropriate mix of experience, education, and training will be considered.
Role: Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true by building a cohesive team of engaged, highly performing employees. Leverage the strengths of each team member, to inspire and empower them to provide world-class service during all interactions with stakeholders. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.
Essential Functions & Responsibilities:
- Monitor all department activities to ensure they comply with established credit union policies and procedures.
- Be proficient in all credit union products and services, including but not limited to teller transactions, account opening, consumer loans, member business loans and mortgages. Review and approve underwriting decisions of subordinate personnel.
- Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products.
- Protect the credit union’s values by monitoring for and quickly addressing communication breakdowns between individuals. Communicate the team’s goals and progress with the team and encourage discussion. Identify and recommend changes to any processes that are out of alignment with the credit union’s vision, mission, or values. Administer performance evaluations and recommend appropriate personnel actions.
- Support the credit union’s relationship with the community by building relationships with businesses and like-minded non-profit organizations.
- Monitor branch operating results relative to established objectives and ensure appropriate steps are taken to correct unsatisfactory conditions. Maintain communications with main office; attend scheduled management meetings.
- Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.
Performance Measurements:
- Decision-Making/Problem Solving – The ability to make prudent decisions that are timely, well researched, and reflect awareness of impact. The degree to which the supervisor recognizes, and defines problems, and implements timely and meaningful solutions.
- Time Management – The ability to work independently with minimal supervision and effective use of time. The level of control/oversight of all assigned projects and responsibilities.
- Member Focus – The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc.
- Employee Management and Leadership – The degree to which the supervisor motivates employees, preserves high morale and supervises with fairness and consistency. The ability to effectively lead others in achieving stated duties, company goals and mission.
- Initiative – The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned range of authority.
Knowledge and Skills:
- Experience: Three years to five years of similar or related experience.
- Education: (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
- Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Please apply for this position at the link below:
Member advocate 3 (loan officer), northcountry federal credit union (8/25)
NorthCountry, recognized as a “Best Place to Work” in 2023 by Vermont Business Magazine, is seeking a multi-faceted MA3 to provide high-level service to members in Central Vermont. Responsibilities include opening accounts, processing consumer and equity loan requests, and answering questions about products and services. Three years of related experience is desirable, but candidates with an appropriate mix of experience, education, and training will be considered.
Role: Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.
Interactions will involve account transaction processing, account opening, account closing, account research, electronic channel support, consumer and equity loan processing, answering member questions, and providing accurate information regarding credit union products and services.
Essential Functions & Responsibilities:
- Interview members to evaluate needs and recommend consumer and equity loan options. Analyze financial position to determine risk involved in extending credit. Make recommendation to approve or deny and forward request to appropriate level for final decision. Keep informed of current trends in consumer credit and participate in sales development activities.
- Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs
- Be proficient in all teller transactions, including all electronic channels (bill pay, P2P, digital wallets), deposits, withdrawals, transfers, loan payments (including Visa), cashier’s checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management.
- Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations.
- Make decisions that align with the credit union’s core values while adhering to policies and procedures.
- Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.
Performance Measurements:
- Attention to Detail – The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.
- Member Focus – The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc.
- Problem Solving – The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions.
- Teamwork & Cooperation – The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.
- Initiative – The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned range of authority.
Knowledge and Skills:
- Experience: One year to three years of similar or related experience.
- Education: (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
- Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Please apply for this position at the link below: https://northcountryfederalcreditunion.applytojob.com/apply/ITv7nhaxKa/Member-Advocate-3-Loan-Officer?source=Our%20Career%20Page%20Widget
EOE
Hud-certified housing counselor, opportunities credit union (7/14)
Opportunities Credit Union is seeking a highly motivated and outgoing professional to join our team as a HUD-certified Housing Counselor. As a Housing Counselor, you will play a crucial role in educating, counseling, and coaching Vermonters on housing readiness. Successful Applicants will have excellent communication skills, a passion for helping others, and a commitment to serving individuals with low to moderate income.
Responsibilities:
- Conduct group education sessions and provide one-on-one counseling to clients on various topics, including Rental Topics, Homebuyer Education, Post-Purchase Counseling, and Foreclosure Prevention.
- One-on-one counseling sessions to address credit, financial planning, budgeting, and debt management issues.
- Maintain accurate and up-to-date client files, ensuring timely input into our data management systems and reporting compliance.
- Collaborate with clients to develop personalized budgets and action plans, guiding them towards achieving their housing goals.
- Foster strong relationships with clients, providing ongoing support and guidance throughout their housing journey.
Requirements:
- HUD Certification is required, or the ability to obtain it within 60 days.
- Excellent communication skills, with the ability to effectively educate, counsel, and coach individuals.
- Strong problem-solving skills and the ability to address complex financial situations.
- Knowledge of banking or financial systems is preferred.
- Proficiency in Microsoft 365 is preferred.
Benefits:
- Competitive salary offering a livable wage.
- Reduced-cost medical and dental insurance plans.
- Life insurance coverage.
- 401(k) plan with employer contributions.
- Generous paid time off and holidays.
At Opportunities Credit Union, we are dedicated to promoting economic development and creating wealth for low-income and underserved Vermonters. If you are passionate about housing counseling and making a difference, we invite you to join our team by sending a resume and cover letter to hr(at)oppsvt.org.
EOE
deposit operations specialist, Green Mountain credit union (6/16)
Green Mountain Credit Union is seeking a Deposit Operations Specialist with at least 2 years of banking experience to join our dynamic, energetic, and committed team of professionals who ensure our organization maintains compliance with all applicable regulations, laws, and policies. If you have prior banking experience, we are willing to train the right individual. This position is responsible for performing various functions within the Deposit Operations area, which include, but are not limited to, servicing and maintaining of deposit accounts, ACH processing, deposit processing, research requests and other customer requests and other exception processing which must be completed in a timely and accurate manner. This role must be able to exhibit excellent customer service to the credit unions’ members and fellow employees.
Green Mountain Credit Union is committed to being an employer of choice for all who seek a career opportunity in a focused financial services environment. We offer opportunities to build a workforce that represents our members and recognizes the opportunity to be innovative with a focus on teamwork and diversity. We are committed to competitive compensation and benefits, work/life balance and personal and career growth, all of which define our culture.
Responsibilities:
The Deposit Operations Specialist will also be responsible for reviewing and researching dormant accounts and performing research requests in response to subpoenas and customer requests. Additionally, processing of return mail and the skip tracing function, maintaining, documenting, and properly storing deposit records using the current record retention schedule along with conforming to credit unions policies, procedures and regulatory compliance are a function of the department and the credit unions strategic goals. Other duties may be required.
Requirements and Skills:
- High School diploma required, College degree preferred.
- 2-3 years prior banking experience in branch or deposit operations area
- Excellent written and communication skills
- Ability to complete tasks within established time frame.
- Maintain professional optimistic attitude to both internal and external members.
- Proficient in Microsoft office including Outlook, Word, and Excel applications.
- Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Experience level: 2 years
- Physical setting: Office
- Schedule: Monday to Friday
- Ability to commute/relocate:
- South Burlington, VT 05403:
- Reliably commute or planning to relocate before starting work (Required)
- Experience: Customer service: 2 years (Preferred)
- Banking: 2 years (Preferred)
- Work Location: In person
Interested candidates can email Celina(at)greenmountaincu.com or call the credit union’s South Burlington location at 802-864-6892.
EOE
Member Service representative / teller, Green Mountain credit union (5/25)
At Green Mountain Credit Union, we believe in making financial services accessible to all. The most important step in the process is having friendly, knowledgeable front-end staff. That’s why we are seeking a highly motivated and reliable candidate to join our team as a Member Service Representative in South Burlington.
As a Member Service Representative, you are responsible for efficiently processing transactions and interacting with our members on a daily basis. Excellent customer service, organizational, and time management skills are strong qualifications for this position. As the face of the organization, your ability to create a welcoming environment is truly the most important aspect in serving our members and supporting GMCU’s growth as an organization.
This position is an excellent foundation for anyone interested in pursuing a career in the financial industry. We support professional growth within our team, and value allowing staff members space to pursue interests and strengths to achieve their personal goals in the workplace.
Pay: $17.00 – 19.00 per hour, weekly pay period.
Benefits:
- Health insurance, including vision and dental
- Paid sick time and vacation time
- 4-day work week available
- Health and disability insurance
- 401(K)
- Professional growth opportunities
Job duties:
- Processing transactions
- Building strong relationships with Credit Union members
- Answering phone calls
- Maintaining confidentiality
- Answering members’ questions about financial services
- Collaborating with and supporting the GMCU team
Setting:
- Office
- Business casual dress
Education: High school or equivalent
Experience:
- Cash handling
- Customer service
- Previous banking experience is an asset
Interested candidates can email Celina(at)greenmountaincu.com or call the credit union’s South Burlington location at 802-864-6892.
EOE