CU Employment Opportunities

Credit union employment opportunities remain listed for up to three months from the initial posting date unless AVCU is asked to remove them sooner.  To submit a new position or to ask us to remove an employment opportunity that is no longer active, please email us.  AVCU is not liable for the content, veracity, or continued availability of any position listed below.  Most recent update: 02/14/24.


branch manager (Brattleboro) – 802 credit union (02/14)

802 Credit Union is looking for a Branch Manager for our Brattleboro office. We are growing and looking for the right candidate to join our team!

Summary of the position: Directing, through strong leadership skills and a positive attitude, overall activities of the Branch to continually serve the existing members and new members with extraordinary member service to elevate the member experience. Ensuring all personnel understand the credit union philosophy and have the tools and support to achieve their goals. Be a coach to our employees and develop engagement through staff recognition and development. Assist in lending in the Branch. Build relationships in the community to grow our presence further. In addition, you would be responsible for contributing to a positive culture for our members and colleagues within the Credit Union.

The ideal candidate would have a Bachelor’s degree and/ or 3-5 years of related experience. They would be a team player and have great time management and organizational skills. Being a clear communicator with a positive attitude is important to lead our Branch staff.

802 Credit Union is a great place to work and grow. We offer a full benefits package, including medical, dental, and vision insurance. We also offer PTO, paid federal holidays, 401k match of 5%, short/long-term disability, and life insurance! Our culture at 802 Credit Union creates an environment where employees can thrive, contribute their best, and find meaning in their work. Come join our team today!

Interested candidates, please send a cover letter and resume to: hr@802cu.com & arosenbeck@802cu.com

EOE


Collections manager – 802 credit union (02/14)

802 Credit Union is currently hiring for a Collections Manager. The Collections Manager is responsible for organizing, planning, directing, and controlling all operations of the Collections Department. This position would oversee all collections functions, including the control of negative member accounts and credit accounts that are late, delinquent, or charged off. The Collections Manager would also assist in resolving difficult and complex account situations, periodically evaluate collections policies and procedures, and modify them as necessary. This position would ensure adherence to policies, procedures, and legal requirements. The Collections Manager provides leadership and direction to their staff; ensuring they are trained and perform up to standard, ensuring services are delivered professionally and efficiently.  As a manager of our organization, the expectation is to contribute to a positive culture for both staff and members and also elevate the member experience at the Credit Union.

The ideal candidate would have a college degree or specialized training, 3-5 years of management or supervisory experience in a financial institution, and experience in collections management preferred. The ideal candidate would also have Excellent Leadership, Communication, and Dispute Resolution skills.

802 Credit Union is a great place to work and grow.  We offer a full benefits package, including medical, dental, and vision insurance. We also offer PTO, paid federal holidays, 401k match of 5%, short/long-term disability, and life insurance! Our culture at 802 Credit Union creates an environment where employees can thrive, contribute their best, and find meaning in their work. Come join our team today!

This position could be based out of our Brattleboro Operations Center or Putney, Springfield, Barre, or South Burlington Branches!

Interested candidates, please send a cover letter and resume to: sgammon@802cu.com & cayers@802cu.com

EOE


Loan Servicing Specialist II – Green Mountain Credit Union (02/05)

This position works with the Back Office Operations team, which is comprised of multiple work groups. This position requires the knowledge to perform specialized operational duties and complex functions associated with Consumer and Residential Mortgage Loans in accordance with banking regulations. The Loan Servicing Specialist II will function as a resource for loan servicing for our members and staff. The Loan Servicing Specialist role makes a difference in our members’ lives by supporting various aspects of loan servicing, including titles, insurance, and Insurance tracking within the lending team. This is accomplished by providing the highest quality experience for both internal and external members.

Essential Duties and Responsibilities

    • Assist members and team members with title and insurance calls, emails, mail, chats, etc.
    • Maintain a cohesive relationship with members, internal staff, financial institutions, insurance companies, municipalities, etc.
    • Review payment options and assist members with setting up automated payments.
    • Follow up and request titles through VT DMV and members.
    • Take and process deferments on consumer loans and loan payment reversals.
    • Review Subsequent Action Forms for Due Date Changes.
    • The specialist will complete all title documents necessary for perfecting the credit union’s security interest on various types of collateral transactions and support all work-related titles.
    • Accurately release paid-off titles to the appropriate recipient.
    • Accurately process requests for a perfected title to be transferred to another state when a member changes residency.
    • Review Authorized Signer Add/Remove requests.
    • Oversee and assist members directly with proof of insurance, updating loan information, and processing claims. Assemble and organize details, including supporting documents, for submission in response to
      initial claims prior to posted deadlines.
    • Process claims include working directly with members and insurance companies to file/update claim information, submitting claims, ensuring accuracy of processing/posting insurance payments, ordering,
      and releasing titles.
    • Process Debt Cancellation (Death Benefit / Disability benefit) claims, including but not limited to the filing of the necessary paperwork, gathering documents, submitting claims, and posting applicable claim payments.
    • Process all insurance cancellations, renewals, and changes, including appropriate loan file maintenance and processing required cancellation paperwork.
    • Perform outbound new member welcome communications.
    • Manage UCCs with the Secretary of State (Continuations, terminations, amendments)
    • Sort daily mail (Insurance, Mortgage, Title Work/Payoff Checks).
    • File Real Estate Deed of Trusts & Modifications with the appropriate county.
    • Prepare HELOC and Home Improvement Draws.
    • Provide payoff requests.
    • Prepare files and gather necessary documents for mortgage files.
    • Ensure files have been scanned into Document Manager within 72 hours of closing/funding loans.
    • Pull mortgage files for paid-in-full loans, mail the Deed of Trust / Note to the appropriate party, and prepare the remainder of the file for scanning.
    • Assist with Team Chats, Phone Calls, etc. with all existing servicing-related inquiries.
    • Performs other duties as assigned.

Qualifications and Experience:

    • 3-5 years of Insurance/loan servicing or similar experience
    • An associate degree or equivalent years of experience and/or certifications
    • Possesses well-developed professional communication skills.
    • The position requires a high level of organization, management of multiple tasks, and the ability to work in a team and collaborate with others.
    • Ability to work independently and adapt to a fast-changing environment.
    • Proficiency in Microsoft Office
    • Willingness and ability to exhibit Green Mountain Credit Union Core Values every day.

Job Requirements:

    • Must be able to stand or sit for prolonged periods.
    • Must be able to remain in a stationary position 50% of the time.
    • The person in this position occasionally needs to move about inside the office to access filing cabinets, office machinery, etc.
    • Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
    • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
    • Must be able to occasionally lift items weighing up to 25 pounds across the office and load them onto shelves for various needs.
    • Must maintain awareness of and fully comply with all relevant policies, regulatory compliance, and assigned training requirements specific to the duties of this position, including but not limited to information security policies and the Bank Secrecy/Anti-Money Laundering Act.
    • May be required to work overtime.
    • May be required to travel or to attend training seminars at Credit Union expense.
    • In all cases, personnel policy will prevail.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Credit Union.

For All Candidates:
This is a full-time, hourly position.
Green Mountain Credit Union is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status, or any other legally protected characteristic.

Submit your resume to: Info@greenmountaincu.com 

EOE


Branch Manager, Richford  VT NorthCountry Federal Credit Union (01/29)

Ready to take the next step in your career? We have an exciting opportunity for an experienced manager at our branch in Richford, Vermont. As the leader, you will build and support a team of engaged, informed, and empowered employees who are focused on leveraging their strengths to provide members and each other with world-class service. The ability to speak multiple languages is valued. NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine’s “Best Places to Work” award, and support our employees with paid training as well as competitive compensation and a generous benefit plan.

Role:

Support the credit union’s vision of being the community’s most loved financial institution and its mission to make people’s financial dreams come true by building a cohesive team of engaged, highly performing employees. Leverage the strengths of each team member to inspire and empower them to provide world-class service during all interactions with stakeholders. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

Essential Functions & Responsibilities:

1. Monitor all department activities to ensure they comply with established credit union policies and procedures.

2. Be proficient in all credit union products and services, including but not limited to teller transactions, account opening, consumer loans, member business loans, and mortgages. Review and approve underwriting decisions of subordinate personnel.

3. Actively listen to members’ needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products.

4. Protect the credit union’s values by monitoring for and quickly addressing communication breakdowns between individuals. Communicate the team’s goals and progress with the team and encourage discussion. Identify and recommend changes to any processes that are out of alignment with the credit union’s vision, mission, or values. Administer performance evaluations and recommend appropriate personnel actions.

5. Support the credit union’s relationship with the community by building relationships with businesses and like-minded non-profit organizations.

6. Monitor branch operating results relative to established objectives and ensure appropriate steps are taken to correct unsatisfactory conditions. Maintain communications with the main office; attend scheduled management meetings.

7. Develop an understanding and working knowledge of the credit union’s history, philosophy, organization, bylaws, policies, procedures, and appropriate software systems. Perform all other job-related duties as assigned.

Performance Measurements:

1. Decision-Making/Problem Solving – The ability to make prudent decisions that are timely, well-researched, and reflect awareness of impact. The degree to which the supervisor recognizes and defines problems and implements timely and meaningful solutions.

2. Time Management – The ability to work independently with minimal supervision and effective use of time. The level of control/oversight of all assigned projects and responsibilities.

3. Member Focus – The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc.

4. Employee Management and Leadership – The degree to which the supervisor motivates employees, preserves high morale, and supervises with fairness and consistency. The ability to effectively lead others in achieving stated duties, company goals, and mission.

5. Initiative – The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within the assigned range of authority.

Knowledge and Skills:

Experience: Three years to five years of similar or related experience.

Education: (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Apply at: Careers | VT Credit Union Job Application | NorthCountry FCU
E.O.E.


 

Senior Internal Auditor – New England federal credit Union (01/26)

New England Federal Credit Union is looking for a Green Business Development Manager! This person supports the business development of the Green lending program to meet strategic organizational goals. This position works with the VP, Green Lending and Green Operations Manager to grow, strengthen, and maintain relationships across the green lending industry, as well as diversifying to include other impact lending areas. Primary tasks are to explore and develop new opportunities, initiatives and partnerships that align with organizational mission and strategy. Performs research, outreach, recommends opportunities, stays informed on clean energy industry policy and technology developments, and presents at conferences and events. Collaborates with lending, marketing, and other departments to ensure successful development and implementation of Green lending programs and other impact lending initiatives. Supervises Green lending business development support staff.

Specific duties include:

      • Research and explore growth opportunities for the program and other related impact lending initiatives. These may include expansion of geographic territory, new partners or vendors, product offerings, loan portfolio sales/participations, and collaborations with commercial and mortgage lending. Work with staff in marketing, finance, business solutions, and other lending areas to identify and mitigate risk, determine availability of resources for implementation, recommend process and timeframes for deployment, and plan for servicing.
      • Prepare and present proposals for internal review and consideration. Manage the outreach, communications, and follow-up to implement opportunities approved by management. Track communications, report results, and collaborate with other staff to ensure alignment of resources, mission, and strategy.
      • Represent green and impact lending for the credit union at events, prepare and deliver presentations at events, conferences, and staff informational sessions. Work closely with the VP, Green Lending to align messaging, collaborate with marketing department to develop web site content, such as loan product descriptions, blogs, e-books, social media posts, and brochures.
      • Assess developments in clean energy industry policy, incentives, legislative activity, and technology as they impact program strategy. Make recommendations to the VP Green Lending regarding opportunities and risks to the program and collaborate with the Green Program Manager to align with systems, guidelines, procedures, and compliance.
      • Supervise Green and Impact lending support staff. Provide backup to VP, Green Lending and Green Program Manager as appropriate.

Skills and Qualifications:

      • Five years to eight years of similar or related experience, including preparatory experience.
      • A two-year college degree or completion of a specialized course of study at a business or trade school equivalent preferred.
      • Excellent knowledge and experience with the clean energy, solar, and/or energy efficiency industry.
      • Moderate to advanced experience with events, knowledge of professional presentation and proposal standards, and guidelines for communication protocols.
      • Advanced experience with Microsoft Office applications, presentation tools and applications, and digital/virtual meeting applications.

Apply at: Careers – New England Federal Credit Union (nefcu.com)
E.O.E.


Senior Internal Auditor – New England federal credit Union (01/26)

New England Federal Credit Union is looking for an experienced Senior Internal Auditor to join the organization. The Senior Staff Auditor is responsible for the timely execution of risk-based internal audits in accordance with the annual audit plan, as well as assisting the AVP Internal Audit with departmental oversight and other audit matters and projects. This responsibility includes developing internal audit scope, performing internal audit procedures, and preparing internal audit reports reflecting the results of the work performed under the guidance of the AVP Internal Audit. Work performed will include coverage of functional and business areas focusing on financial, operational, compliance and Information Technology processes.

Specific duties include:

      • Perform assigned audits both individually and in collaboration as part of the Internal Audit team. Lead audit work as auditor in charge, as requested. Conducts risk assessments of the individual business areas considered of moderate to high complexity, identifying and documenting controls in place to mitigate identified risks. Defines audit scope and objectives for the areas being audited. Develops testing plans relevant to risk and test objectives. Completes audit programs and documents results of audit work according to approved audit procedures and scope, and the Institute of Internal Auditors (IIA) Standards. Analyzes and concludes on the effectiveness and efficiency of the control environment. Determines whether established policies and procedures are being complied with consistently. Identifies control gaps and opportunities for improvement where applicable.
      • Prepare quality written audit reports outlining strengths and weaknesses in the control environment and compliance with credit union goals, objectives, policy, procedures, and applicable laws and regulations. Additionally, reviews and edits internal audit reports prepared by other internal audit staff.
      • Build effective working relationships with stakeholders to facilitate transparency and help drive control improvements. This includes validating factual accuracy of findings, clearly articulating and dimensioning issues, delivering and communicating audit statuses and results and recommendations to business area management, and working with management to ensure proposed action plans address the root cause of issues.
      • Review and provide comments on audit workpapers prepared by other internal audit staff.
      • Identify opportunities for and perform data analytics
      • Lead and or perform issue validation audit work to validate the issues have been appropriately addressed in a sustainable manner.
      • Assist outside auditors and regulatory examiners under the direction of the AVP Internal Audit.
      • Oversee and complete all projects as assigned. Keeps management apprised of all critical issues.
      • Participate in the continuous improvement of audit processes, including identification of continuous auditing opportunities and lessons learned with proposed action plans.

Qualifications:

      • Five years to eight years of similar or related experience, including preparatory experience.
      • Active certification as a Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM), Certified Information Systems Auditor (CISA), or Certified Credit Union Internal Auditor (CCUIA).

Apply at Careers – New England Federal Credit Union (nefcu.com)
E.O.E.