CU Employment Opportunities

Credit union employment opportunities remain listed for up to three months from the initial posting date unless AVCU is asked to remove them sooner.  To submit a new position, or to ask us to remove an employment opportunity that is no longer active, please email us.  AVCU is not liable for the content, veracity, or continued availability of any position listed below.  Most recent update: 10/1/21.

vice president – Mortgage & Consumer Lending, Greylock Federal Credit Union (9/24)
Are we the place for you?

At Greylock Federal Credit Union ($1.5B, Pittsfield, MA) we are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support a workforce that reflects our community in western Massachusetts, Columbia County, New York, and Bennington, Vermont. We have a mission and goal of building a diverse workforce – reflecting multiple identities – and supporting the diverse communities where we are based.

Our team is deeply committed to three key components: High quality financial services for all; placing the member first; and meeting people where they are. Each of our employees holds these standards at the heart of how they serve. Our SVP-Retail Services will live these daily in leadership to his/her/their team and in creating the highest level of excellent member experience. Also aligning with our core values of passion, compassion, integrity, creativity, stewardship, and fiscal responsibility will make Greylock and you a right fit.

Is this the role for you?:

Under the general direction of the Chief Lending Officer, the VP-Mortgage and Consumer Lending serves as a strategic partner charged with creating the vision, setting the strategy, and building the residential and consumer lending business.  You will ensure that all aspects of building this line of business are within established credit union policies, strategies, and procedures.

Top candidates will have a member-first approach to all areas of lending while building their loan origination team up to be highly effective. A guide for others, you will develop, recruit, hire, train and coach team members to consistently meet or exceed mortgage and consumer lending goals.

The VP-Mortgage and Consumer Lending will be committed to continuous learning, using that knowledge to strategically develop and implement marketing strategies that grow our lending portfolio. Your passion for helping will call you to partner with the Community Development team to increase financial inclusion for all.

In addition to guiding the day-to-day lending processes, you will manage partnerships with automobile dealers, investors, and other key stakeholders—including responding to lending-related audit examinations and audits. Staying abreast of regulatory compliance and updating the staff and procedural changes are vital to success.

let’s get to know each other:

To apply, send a letter that describes why Greylock is the place you want to bring your talent. Tell us about how you have developed others and grown lending portfolios using your leadership skills and lending experience.

Include a resume or link to your LinkedIn profile to show 5+ years of related experience in residential and/or consumer lending plus 2 years in a management role. Exposure to underwriting, and/or secondary market operations, as well as asset quality and consumer lending activities are a plus! Meeting NMLS registration requirements is a must and a knowledge of underwriting guidelines as well as state and federal regulations affecting mortgage lending will be key for success in this role.

Apply Online: https://bit.ly/3i1I4UK

Or send your cover letter and Resume to:  info (at) humanidei.com

E.O.E


project manager, NorthCountry Federal credit union (9/17)

Role:

Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

Plan, execute and finalize projects; meeting deadlines as approved by Executive and Sr. Management. This includes coordinating the efforts of team members, third-party contractors and consultants in order to deliver projects according to plan.

Essential Functions & Responsibilities:

  • Direct and manage project development from start to finish. Develop full scale project plans. In collaboration with the Project Owner, define project scope, goals and deliverables that support the CUs vision and mission.
  • Effectively communicate project expectations to team members in a timely manner. Delegate tasks and responsibilities to appropriate personnel. Coach, mentor and motivate team members to take positive action and be accountable for assigned work. Identify and resolve issues and conflicts within the project team.
  • In collaboration with Project Owner, manage changes in project scope, identify potential crises and devise contingency plans.
  • Build, develop and grow business relationships that are vital to the success of the project.
  • Develop and deliver progress reports. Define project success criteria and disseminate to team members and stakeholders in a timely and clear fashion throughout the life cycle of the project.
  • Identify and coordinate appropriate training for all affected staff. Participate in direct training as needed.
  • Review potential areas needing process improvement and report solutions to management.
  • Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.

Performance Measurements:

  • Project Management – The ability to understand prescribed project guidelines, oversee design and development, manage stakeholders, and deliver quality results.
  • Coordination-The ability to effectively coordinate multiple components of an event, process, or project. Ensures efforts are not duplicated, materials are available, manpower is sufficient, schedules are followed, deadlines are met, time and resources are not wasted, information is communicated between parties, and goals are achieved. Able to quickly and appropriately handle unexpected problems.
  • Teamwork & Cooperation – The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.
  • Follow Through – The demonstration of reliability and a full commitment to complete assigned responsibilities with minimal supervision. A willingness to take responsibility for actions, solve problems as they arise, keep all parties fully informed, and stay with a job through all stages of completion.

Knowledge and Skills:

Experience: Three years to five years of similar or related experience.

Education:  (1) A bachelor’s degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor’s degree (e.g. information technology certifications in lieu of a degree).

Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills: Good communication skills both written and oral.

To apply for this position, visit the credit union website’s Careers page.

EOE


Senior vice president – Retail Services, Greylock Federal Credit Union (9/3)
Are we the place for you?

At Greylock Federal Credit Union ($1.5B, Pittsfield, MA) we are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support a workforce that reflects our community in western Massachusetts, Columbia County, New York, and Bennington, Vermont. We have a mission and goal of building a diverse workforce – reflecting multiple identities – and supporting the diverse communities where we are based.

Our team is deeply committed to three key components: High quality financial services for all; placing the member first; and meeting people where they are. Each of our employees holds these standards at the heart of how they serve. Our SVP-Retail Services will live these daily in leadership to his/her/their team and in creating the highest level of excellent member experience. Also aligning with our core values of passion, compassion, integrity, creativity, stewardship, and fiscal responsibility will make Greylock and you a right fit.

Is this the role for you?:

The Greylock FCU SVP- Retail Services guides Greylock’s branches, call center, and ATM/ITM services, while helping the credit union grow deposits, members, and product usage across the organization. This is a position for a motivating leader who wants to partner across the organization to improve processes, train for excellence, and achieve sales and service goals. If you think this is you, you likely have extensive experience overseeing a robust branch network, building trust in the community, with credit union membership, and with all positions across the organization through compassion and competence.

As a leader, you are energized by seeing others grow and will work alongside your team to set goals, train for effective delivery of our service, and develop business in a manner consistent with our standard of excellence. Your coaching style will integrate well with our inclusive management principles; your commitment to equitable practices will ensure your approach to employees and members is always rooted in equitable, fair, and compliant practices.

Reporting to the EVP and sitting on the Senior Leadership Team, the SVP-Retail Services may talk strategy with the Board and participate in overall organizational strategic planning, ensuring we have the right sales and service strategies across the organization to create an exceptional member experience and achievement of organizational business plans. You will love this career if you believe that our front-line team members are critical to delivering on our mission of service to members, and you are passionate about helping them succeed.

let’s get to know each other:

To apply, send a letter that describes why Greylock is the place you want to bring your talent. Tell us about how you have developed your leadership skills and knowledge of running a sizable branch network (including deposit, loan, retail, and marketing services).

Include a resume or link to your LinkedIn profile so we can see the 10+ years of related experience and any degrees or industry certifications that have prepared you for this key leadership role.

Apply Online: https://bit.ly/3jrQW5P

Or send your cover letter and Resume to:  info (at) humanidei.com

E.O.E


vice president – controller, Greylock Federal Credit Union (9/3)
Are we the place for you?

At Greylock Federal Credit Union ($1.5B, Pittsfield, MA) we are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support a workforce that reflects our community in western Massachusetts, Columbia County, New York, and Bennington, Vermont. We have a mission and goal of building a diverse workforce – reflecting multiple identities – and supporting the diverse communities where we are based.

Our team is deeply committed to three key components: High quality financial services for all; placing the member first; and meeting people where they are. Each of our employees holds these standards at the heart of how they serve. Our SVP-Retail Services will live these daily in leadership to his/her/their team and in creating the highest level of excellent member experience. Also aligning with our core values of passion, compassion, integrity, creativity, stewardship, and fiscal responsibility will make Greylock and you a right fit.

Is this the role for you?:

Reporting to the SVP-Finance, the VP-Controller plays a critical leadership role on our finance team, partnering to create an environment that helps all areas of the credit union meet our members’ needs.

Well-grounded in accounting and clear on balance sheet strategies, our VP-Controller will also live and lead with heart. If you have earned a CPA, we will know how serious you are about accounting. If you can tell us how you have helped build up another leader, we will know you might be right for our team.

Cross-functional, organizational understanding and collaboration will help you succeed at Greylock. This will contribute to your success in working with other team members and in engaging with auditors and examiners to demonstrate regulatory compliance and clear understanding of audit practices.

The VP-Controller is responsible for preparing financial statements in accordance with GAAP, conducting month-end, quarter-end, and year-end book closings, and preparing and filing assigned regulatory reports. Familiarity with NCUA Call Reports is helpful. Some understanding of Asset Liability Management will help you contribute in ALCO meetings.

Done well, this role offers a clear career path to the SVP-Finance or CFO role for a high-performing team member. Top candidates will demonstrate a passion for personal growth, competency in the technical needs of the position, and enthusiasm for developing others on the team to build a strong department.

let’s get to know each other:

To apply, send a letter that describes why Greylock is the place you want to bring your talent. Tell us about how you have developed your leadership skills and financial understanding.

Include a resume or link to your LinkedIn profile so we can see the 5-to-7 years of related experience and any certifications (such as a CPA) that have prepared you for this key leadership role at Greylock FCU.

Apply Online: https://bit.ly/2QJcrEm

Or send your cover letter and Resume to:  info (at) humanidei.com

E.O.E


vice president, Retail Banking Sales and Service, New England Federal Credit Union (7/23)
role:

As part of the NEFCU Leadership Team, you will be responsible for the member experience and sales within our branch and digital channels.  You will focus on growing membership  and their active relationships with the Credit Union through lead discovery of consumer financial goals and achieving high levels of member satisfaction and loyalty by helping them reach financial outcomes and overcome financial challenges – engaging them in our financial solutions.

This will be done through building strong partnerships with internal channel and product managers; vendors, and through mentoring, coaching, and training a team of sales and service managers and supervisors.  You will also ensure that operations are maintained to our safety, security and regulatory standards and drive a shared commitment to this purpose.

Reporting to the Chief Retail and Marketing Officer you will demonstrate strong leadership skills through establishing and maintaining accountability for results and support for material  achievements of staff.   You will be a champion to support NEFCU strategies and innovation through your commitment to identifying and removing barriers that will enable your team to achieve and exceed organizational goals. You will develop and maintain consistency in ways achievements are recognized including how staff are rewarded and promoted.

major duties and responsibilities:
  • Develops, implements, and measures sales and service performance standards; to ensure that branch performance improvement initiatives are implemented and managed effectively.
  • Manages measurement of sales volume and service quality including branch and management reporting.
  • Makes presentations to Branch personnel and Senior Management for proposals and implementing new programs
  • Travels throughout branch system to evaluate sales and service culture and conducts on-the-spot coaching to supervisors and managers.
  • Develops, implements, and manages performance standards for Branch Managers.
  • Partners with channel and product managers for consistent sales and service standards and for seamless handoff of member cross channel/product needs.
  • Conducts quarterly meetings with Branch Sales Managers to determine effectiveness of implemented initiatives and programs.
  • Designs and manages sales and service incentives and/or bonuses.
  • Periodically attends branch and regional meetings to provide on-going sales and service consultations throughout the Retail Banking network, or as needed to correct deficiencies or reviews areas for improvement.
  • Participates in task groups or special projects. Participates in on-going training programs.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

If this opportunity seems ideal to you, the position requires visibility and visits to branches and retail delivery points in New England and in Michigan.  We will expect that you have 7-10 years of experience at a management or leadership level, preferably in financial and direct consumer facing services, and hold a bachelor’s degree.   Strong customer and employee focus,  communication, decision making and orientation toward action skills are fundamental to success in this job.

With $1.8 billion in assets under management New England Federal Credit Union is the largest financial institution domiciled in the State of Vermont. We focus on improving the economic well-being of our members and the communities we serve and take pride in developing trusted and respectful relationships with all constituents, including members, employees, partners, and members of the community.

E.O.E

A letter of interest, along with your resume, can be emailed directly to keefe (at) nefcu.com for consideration.



vice president of consumer lending, New England Federal Credit Union (7/23)
description:

Reporting to the Chief Lending Officer, the VP of Consumer Lending develops, implements, and oversees the credit union’s consumer lending programs, processes and teams, including direct and indirect lending.   The Vice President of Consumer Lending is responsible for the growth of the Credit Union’s consumer loan portfolio by creating a frictionless member experience and through delivery of operational excellence in all facets of the loan origination cycle.

duties include:
  • Responsible for driving organizational consumer loan growth and member loyalty within established goals and objectives. Develops, proposes, gains acceptance for and implements consumer lending program policy and strategy; leads activity related to new product development with respect to consumer lending programs.
  • Provides leadership and strategic direction to all areas of responsibility including origination, processing, underwriting, and closing/funding.  Works collaboratively with managers, supervisors, and staff involved in the origination, fulfillment and servicing of consumer loans, to ensure accurate, responsive, and timely review, processing, underwriting, funding, and reporting of loans.
  • Works with staff to maximize service levels by reducing or eliminating unnecessary processes and documentation, while enhancing communications and timely follow through.
  • Ensures staff is educated, trained and actively participating in NEFCU Member Relationship Development Program.  Drives success of program by nurturing environment of coaching, mentoring and holding staff accountable to goals.
  • Drives success of ancillary insurance products by working with managers & training resources to educate, measure, and reward staff for appropriate sales and use of these products.
  • Has a strong bias for action, bold thinking, appropriate tolerance for risk, and the ability to manage the complexities brought about by rapid change.
qualifications:
  • Bachelor’s degree in Business, Finance, or related/relevant field
  • 10+ years consumer lending experience with at least 5-8 years in a management capacity
  • Significant management experience leading leaders as well as cross functional teams
  • Positive community reputation and involvement
  • Demonstrated breadth of knowledge and experience with lending and banking products and services
  • Working knowledge of bank technology platforms, particularly how systems and applications integrate with business processes and operations

E.O.E

A letter of interest, along with your resume, can be emailed directly to keefe (at) nefcu.com for consideration.


Business Intelligence Analyst, New England Federal Credit Union (Reposted 7/23)

New England Federal Credit Union (NEFCU) is the largest member-owned financial institution in Vermont.  Due to member growth, we are seeking a Business Intelligence Analyst to join our growing team.  This requires an expertise in interpreting large data sets to develop data driven solutions for difficult business challenges.  We are seeking a Business Intelligence Analyst that is comfortable leading a discovery process with stakeholders and who is interested in joining a team that is committed to promoting and improving our members’ economic well-being.

NEFCU offers competitive pay and a generous benefit package.  Highlights from the benefit package include:  medical/dental, 401K, tuition reimbursement, gym subsidies and much more.  To apply, and learn more about New England Federal Credit Union, please visit their website at www.nefcu.com.

E.O.E



Vice President of Business Banking, American Eagle Financial Federal credit union (7/16)
Position Detail

Exceeding $2.3 billion in assets, American Eagle Financial Federal Credit Union, located in East Hartford, Connecticut, is currently in search of a commercial banking executive to serve as their Vice President of Business Banking.  Reporting to the Chief Lending Officer, this individual will be charged with building a robust commercial banking operation consisting of both lending and deposit products. Responsibilities will include structuring the department, hiring staff, implementing technology, and outlining guidelines and procedures. The successful candidate will have extensive leadership skills, a proven ability to develop strategic direction and strong execution skills. Additionally, this individual will be very knowledgeable in both commercial loan and deposit products, commercial credit, cash management, and commercial lending software.  Five plus years of experience managing commercial banking teams and operations is required.  Bachelor’s degree is strongly preferred. Please include reference number 1284 when applying.

Company Detail

American Eagle Financial Federal Credit Union (American Eagle) has served generations of families since 1935 when Harry C. Smith, Pratt & Whitney Aircraft’s Employment Manager, and 14 fellow employees brought East Hartford Aircraft Federal Credit Union to Pratt & Whitney. When many banks failed during the Great Depression, the credit union grew its membership by offering savings and loans to Pratt & Whitney employees. Today, American Eagle is the largest community credit union in Connecticut with 14 community offices and over 157,000 members. American Eagle offers banking services to everyone who lives, works, worships, attends school, or works for a business or other legal entity, in Hartford, Middlesex, Tolland, and New Haven counties in Connecticut, and Hampden County in Massachusetts. Every day, American Eagle is guided by its passion for serving and enriching the lives of its members and communities to create a world where financial freedom is a reality.

For more information or to apply for this position, contact Executive Search Relationship Specialist Chris Thomas at 469-385-6623 or email at cthomas (at) cornerstoneresources.coop.


Vice President of consumer lending, texans credit union (7/16)
Position Detail

Exceeding $2 billion in assets, Texans Credit Union, located in Richardson, Texas, is currently in search of a proven lending executive to serve as their Vice President of Consumer Lending.  Reporting directly to the Chief Experience Officer, this individual will oversee both direct and indirect lending. Responsibilities will include evaluating underwriting criteria and policy, utilizing technology to enhance loan operations, and ensuring overall healthy portfolio growth. This individual will also be instrumental in assisting in developing an evolving culture within the department and expanding the risk tolerance within the portfolio, while maintaining quality through calculated analysis.  The ideal candidate will have five plus years of experience leading consumer lending operations and will have demonstrated a proven ability to grow consumer loan operations.  Extensive indirect lending experience is required.

Company Detail

Texans Credit Union was founded in 1953 by 11 Texas Instruments (TI) employees who wished to improve the financial well-being of themselves and their coworkers.  In 1998, membership was expanded to include the surrounding North Texas communities and the credit union became Texans Credit Union.  Today, they serve over 110,000 members within 12 North Texas counties with the same mission that inspired their founders: to improve the wellbeing of all Texans. Through their community outreach program, Texans Gives Back, employees are encouraged to enrich, serve, and get involved with their local communities and have provided more than 4,000 hours of community service since 2016.  What started as a small group of TI employees wanting to make a difference in 1953 has grown to an institution powered by Texans, for Texans.

For more information or to apply for this position, contact Executive Search Relationship Specialist Chris Thomas at 469-385-6623 or email at cthomas (at) cornerstoneresources.coop.


data analyst, NorthCountry Federal credit union (6/25)

Role:

Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

To fully leverage our data visualization tools we must have the capability to identify opportunities for visualization and to build out dashboards for end users that deliver effective and impactful information to stakeholders. Responsible for collaborating with end users across all business areas of the credit union to identify opportunities for visualization of data that will help them to improve their daily activities and the overall success of the credit union. There will be a focus on understanding business processes within the organization. Must have a strong ability to identify, collect, organize, and analyze information. A high attention to detail and a focus on collaboration is required to ensure information is clearly defined and a full end-to-end solution has been identified, agreed upon and understood by business partners.

Essential Functions & Responsibilities:

  • Develop an understanding of the credit union’s financial risk management infrastructure, applicable regulations, policies, and processes, along with the systems used to extract, populate and analyze data content and comply with regulation and corporate governance.
  • Work with business partners throughout the organization to identify and validate business use cases, analyze possible data points, review requirements and ultimately develop solutions to aid our employees in their delivery of world class service to our members.
  • Identify new opportunities for data visualization. To include but not be limited to review of current reports, validation of business needs, identification of constraints, and design thinking.
  • Define and build data visualization tools to meet the business use cases outlined by the business partners.
  • Develop relationships across departments and work to validate data with a goal of building trust in the data.
  • Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.

Performance Measurements:

  • Analytical Skills – The ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process. The level of logical reasoning necessary to connect required actions to desired outcomes. The ability to forecast events based upon current situations. Demonstrated skill in generating alternative solutions to problems.
  • Attention to detail – The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.
  • Communication – The ability to effectively converse and listen to others concerning company matters. The use of proper written and grammatical skills, and the meaningful application of computer technology [e-mail, Internet, etc.].
  • Creativity – The ability to generate new ideas, concepts, processes, actions, or solutions which are original, useful, unusual, and appropriate to the situation. The degree to which preconceived assumptions can be discarded and new possibilities imagined.
  • Initiative – The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned range of authority.
  • Problem Solving – The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions.

Knowledge and Skills:

Experience: One year to three years of similar or related experience.

Education:  (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

  • Strong analytical skills
  • Experience with building dashboards in Power BI
  • Strong understanding and knowledge of the principles and practices associated with database configurations and structures.
  • Experience configuring, documenting, testing, training, and implementing new dashboards.
  • Proven ability to assess business needs and translate them into visualization solutions.
  • Communication and Collaboration across business areas.

To apply for this position, visit the credit union website’s Careers page.

EOE