CU Employment Opportunities

Credit union employment opportunities remain listed for up to three months from the initial posting date unless AVCU is asked to remove them sooner.  To submit a new position or to ask us to remove an employment opportunity that is no longer active, please email us.  AVCU is not liable for the content, veracity, or continued availability of any position listed below.  Most recent update: 05/30/24.

vp of fINANCE / Controller – 802 Credit Union (05/30)

802 Credit Union is accepting applications for the position of Controller / VP of Finance. This position is based out of our Brattleboro Operations Center, 36 Chickering Dr, Brattleboro, VT. We are on a path of growth and looking for the right team member to join our organization.  802 Credit Union is a great place to work and grow.  We have a very respectful and inclusive Culture.  We value our employees and strive to make sure they are engaged and thriving!

Responsibilities of this position include:

    • The directing, coordinating, maintaining and controlling  of our accounting system that properly reflects the financial position of the Company.
    • Monitoring Department policies and procedures and recommending improvements, consulting with Senior Management Team, participating in establishing and implementing major goals and objective and serve as a resource in all aspects of accounting.
    • Ensure accurate internal and external recording and reporting of financial transactions.
    • Overseeing budgeting, general ledger, accounts payable, accounts receivable, payroll, fixed asset management, etc.
    • Ensure accounting activities are in accordance with established legal, regulatory, and Company policy.
    • Assign, direct, and appraise accounting staff.

The ideal candidate would have a bachelor’s degree in accounting, business, or related field; CPA preferred.  Have a thorough knowledge of financial and accounting practices and procedures and understand governmental regulations and reporting requirements.  They would understand the related auditing and IT functions as well as have a broad -based knowledge of the entrepreneurial business environment.  Five or more years of high-level accounting experience and three or more years of supervisory experience is preferred.

802 Credit Union offers a full benefit package including medical, dental, vision insurances, HRA, 401k, a 401k employer match of up to 5%, short-term, long-term disability, and life insurance coverage.  In addition, PTO (paid time off) and 11 paid Holidays throughout the year.

Our culture at 802 Credit Union creates an environment where employees can thrive, contribute their best, and find meaning in their work.  Each person at the Credit Union is responsible for contributing to a positive culture for both our members and colleagues with the Credit Union.  Come join our Team today!

Interested candidates, please send a cover letter and resume to jfortier@802cu.com and sgammon@802cu.com

802 Credit Union is a not-for-profit financial cooperative focused on providing our members quality service, convenient products, and great rates.

Serving our members for 70 years

Member NCUA – Equal Opportunity Employer

Universal Service Representative in bennington – Heritage Family Credit Union (05/23)

This is a retail service position that provides a world class member experience to both credit union members and co-workers, consistently delivering World Class Service Standards with each interaction. Performs a broad variety of financial service functions to serve members. This position serves members promptly and professionally representing the credit union in a friendly, courteous, and professional manner as well as transacting with a high degree of accuracy.

Demonstrates a high level of proficiency in performing the functions of each member service phase. Duties also include cross-selling products and services appropriate to member needs and providing installment and revolving consumer loans. Answers member questions regarding products and services provided and perform a variety of account maintenance duties. These duties may be performed either in person or over the phone.

Starting Salary: $19.85/hour

Schedule: Full time. 40+ hours per week Monday – Friday.

We offer a wide variety of benefits to support the wellbeing of our employees including reasonable and steady work schedules with paid holidays. We are proud of our Values in Action Program, Wellness Initiatives, Growth/Learning Opportunities, 401k, Volunteerism Pay program. We offer a generous benefits package, including health, dental, vision and more, for employees who work 24+ hours per week!

Benefits Include:

    • Paid time off in addition to paid federal holidays
    • Comprehensive medical, dental, and vision benefits starting first of the month following hire date for employees who regularly work 24+ hours a week
    • Health Savings Account with discretionary quarterly employer contributions
    • 401k match & additional discretionary contribution
    • Opportunities for growth and ongoing learning
    • 8 hours of volunteer time with an organization important to you

Who We Need:

We exist for SERVICE to our MEMBERS, EMPLOYEES, and COMMUNITIES through INTEGRITY, COMPASSION and EDUCATION. Employees at our Brandon branch enjoy working in a creative and fun environment that encourages personal and professional growth. We are looking for a motivated, friendly, professional candidate who has the ability to work full time hours. This position works exclusively in branch, with a primary branch, and requires travel for training purposes and to assist at other branches as needed.

Essential Functions and Basic Responsibilities:

    • Responsible for establishing and maintaining effective and professional business relations with members. Greet and welcome members to the credit union in a friendly, professional and timely manner.
    • Provide prompt, accurate, and efficient member service. Provide services in accordance with credit union policies and procedures. Maintain privacy of member account information.
    • Always exhibit a courteous and professional attitude towards employees and members by showing enthusiasm and dedication.
    • Assist with developing and maintaining strong relationships with area businesses and members to bring in new business and foster continued growth of the branch.
    • Receive share drafts/checks, cash, and process payments for deposit to member accounts. Verify amounts, examine checks for validity, proper endorsement, and enter deposits accurately into the member’s account on the computer system. Cash share drafts/checks and process withdrawals; pay out money after verification document validity, member identity, signatures, and member balances. Generate member receipts. Approve high dollar checks and/or cash withdrawals, approve override thresholds, and visa cash advances.
    • Ensure holds are placed on checks received in accordance with the credit union policies and Reg. CC regulations.
    • Assist with end-of-day processing of the MSR line. Fill in for peak schedules or for an absence or shortage on the MSR line. Research and resolve discrepancies and report any discrepancies to the supervisor as necessary.
    • May perform a variety of other functions including working in a drive-up station, open and close the branch, bring TCRs online/offline, disarm/arm alarms, process night drop or mail envelopes, cash vault duties, perform monthly audits, assist with ATM servicing/maintenance, check scanning, and ensure teller station is properly stocked with forms, brochures or other supplies as needed.
    • Respond and resolves member inquiries and requests regarding their accounts promptly and professionally representing the credit union in a friendly, courteous, and professional manner. Maintain an up-to-date and comprehensive knowledge on all credit union products and services.
    • Handle all deposit products for member. Open new accounts, both personal and business, including share drafts, student or special accounts, share certificates, debit cards, etc. and explain all services offered by the credit union; cross-selling to members those services which the member may be using at other financial institutions or from which the member may benefit.
    • Perform other services such as wire transfers, disputes, etc along with account maintenance. Help member complete paperwork in connection with any fraud against their account.
    • Interview account applicants and enters the data into core system. Perform necessary BSA, CIP, due diligence, and credit bureaus.
    • Handle all consumer loan products and services. Offer and educate members regarding our debt cancellation, gap, and mechanical repair products.
    • Verify that all account and loan forms have been properly and accurately completed, signed and explained to the member. Verify account and loan information and disbursements. Ensure proper follow-up on information required to complete the account and lending process, and submit all account and loan documents for review in a timely manner.
    • Assist with new employee training, new employee orientation and training both “off line” and actively on the teller line or in an office. Mentor and guide other MSRs or FSRs in all functions and consistently provide “coaching” to others.
    • Provide assistance to branch employees with problem resolution on the teller line or in office as needed. Research and solve more complex member questions, problems, and complaints concerning credit union accounts. Assist and coach others when they are presented with challenging member issues and questions.
    • Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the teller and member service area, including robbery procedures.
    • Provide leadership help and direction for others during the day. Supervise the MSR line on Saturdays (where required).
    • Attend training sessions and complete required training in a timely manner. Attend and participate in other group or company meetings as required.
    • Be aware and alert at all times to any member entering the credit union and acknowledge their presence as soon as possible for safety and security reasons.
    • Establish and maintain effective coordination and working relationships with area personnel and with management. Keep supervisor informed of area activities and of any significant problems or concerns.
    • Maintain a clean and well-organized work area as well as assist with the branch and breakroom cleaning duties and contribute to the overall cleanliness of the HFCU properties.
    • Performs other duties or miscellaneous requests as required or assigned and assist other department staff as needed, respond to email and phone inquiries, file, fax and mail information. Back-up other MSRs or FSRs. Assist the Branch/Department Manager and other department staff as needed.

Required Education and Job Competencies

    • A high school diploma or equivalent.
    • 1-2 years banking experience required, preferably in account opening and lending.
    • Cash handling experience strongly desired. Experience and accuracy with balancing a cash drawer and handling cash during customer transactions.
    • Excellent customer service, writing and verbal communication skills are required with the ability to communicate clearly and effectively both in person and over the phone.
    • Good math skills, basic computer knowledge, proficient use of calculator, keyboard, and experience with Microsoft Office Products required. Experience with financial institution software systems preferred.
    • Handle all information/documents in a confidential and secure manner at all times. Be aware of surroundings when working with member files and when speaking with members, both in person or over the phone, when discussing or gathering personal and confidential information.
    • Cash handling skills, good organizational, communication (strong verbal and listening skills) and business writing skills to exhibit professionalism and deal effectively with internal and external contacts.
    • Conscientious, comfortable with detail, and the ability to be multi-tasked to coordinate and prioritize the workday efficiently. Comfortable working under pressure, self motivated and able to work in a team environment.
    • Ability to understand and monitor compliance functions and responsibilities assigned within a credit union and the ability to stay current in the changing environment of compliance.
    • Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.

Working Conditions/Environment:

This position requires standing and/or sitting for long periods of time and working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Stretching breaks are recommended to avoid injury. Occasional lifting/carrying of bags of coin up to 50 lbs. Equipment is available and recommended for use of transporting large quantities of files to and from various locations.

Qualifications

Behaviors (Preferred)
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group

Motivations (Preferred)
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Financial: Inspired to perform well by monetary reimbursement
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help

Education (Required)
High School or better.

Experience (Required)

    • 1-2 years:
    • Banking Experience, preferably in account opening and lending

Preferred

    • Cash Handling

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Heritage Family Credit Union reserves the right to revise or change the essential functions and employment standards as the need arises. This description does not constitute a written or implied contract of employment. E.O.E.

Apply: Universal Service Representative – Credit Union Financial Representative | Opportunities

Universal Service Representative in manchester – Heritage Family Credit Union (05/23)

This is a retail service position that provides a world class member experience to both credit union members and co-workers, consistently delivering World Class Service Standards with each interaction. Performs a broad variety of financial service functions to serve members. This position serves members promptly and professionally representing the credit union in a friendly, courteous, and professional manner as well as transacting with a high degree of accuracy.

Demonstrates a high level of proficiency in performing the functions of each member service phase. Duties also include cross-selling products and services appropriate to member needs, and providing installment and revolving consumer loans. Answers member questions regarding products and services provided and perform a variety of account maintenance duties. These duties may be performed either in person or over the phone.

Starting Salary: $19.85/hour

Schedule: Full time. 40+ hours per week Monday – Friday.

We offer a wide variety of benefits to support the wellbeing of our employees including reasonable and steady work schedules with paid holidays. We are proud of our Values in Action Program, Wellness Initiatives, Growth/Learning Opportunities, 401k, Volunteerism Pay program. We offer a generous benefits package, including health, dental, vision and more, for employees who work 24+ hours per week!

Benefits Include:

    • Paid time off in addition to paid federal holidays
    • Comprehensive medical, dental, and vision benefits starting first of the month following hire date for employees who regularly work 24+ hours a week
    • Health Savings Account with discretionary quarterly employer contributions
    • 401k match & additional discretionary contribution
    • Opportunities for growth and ongoing learning
    • 8 hours of volunteer time with an organization important to you

Who We Need:

We exist for SERVICE to our MEMBERS, EMPLOYEES, and COMMUNITIES through INTEGRITY, COMPASSION and EDUCATION. Employees at our Brandon branch enjoy working in a creative and fun environment that encourages personal and professional growth. We are looking for a motivated, friendly, professional candidate who has the ability to work full time hours. This position works exclusively in branch, with a primary branch, and requires travel for training purposes and to assist at other branches as needed.

Essential Functions and Basic Responsibilities:

    • Responsible for establishing and maintaining effective and professional business relations with members. Greet and welcome members to the credit union in a friendly, professional and timely manner.
    • Provide prompt, accurate, and efficient member service. Provide services in accordance with credit union policies and procedures. Maintain privacy of member account information.
    • Always exhibit a courteous and professional attitude towards employees and members by showing enthusiasm and dedication.
    • Assist with developing and maintaining strong relationships with area businesses and members to bring in new business and foster continued growth of the branch.
    • Receive share drafts/checks, cash, and process payments for deposit to member accounts. Verify amounts, examine checks for validity, proper endorsement, and enter deposits accurately into the member’s account on the computer system. Cash share drafts/checks and process withdrawals; pay out money after verification document validity, member identity, signatures, and member balances. Generate member receipts. Approve high dollar checks and/or cash withdrawals, approve override thresholds, and visa cash advances.
    • Ensure holds are placed on checks received in accordance with the credit union policies and Reg. CC regulations.
    • Assist with end-of-day processing of the MSR line. Fill in for peak schedules or for an absence or shortage on the MSR line. Research and resolve discrepancies and report any discrepancies to the supervisor as necessary.
    • May perform a variety of other functions including working in a drive-up station, open and close the branch, bring TCRs online/offline, disarm/arm alarms, process night drop or mail envelopes, cash vault duties, perform monthly audits, assist with ATM servicing/maintenance, check scanning, and ensure teller station is properly stocked with forms, brochures or other supplies as needed.
    • Respond and resolves member inquiries and requests regarding their accounts promptly and professionally representing the credit union in a friendly, courteous, and professional manner. Maintain an up-to-date and comprehensive knowledge on all credit union products and services.
    • Handle all deposit products for member. Open new accounts, both personal and business, including share drafts, student or special accounts, share certificates, debit cards, etc. and explain all services offered by the credit union; cross-selling to members those services which the member may be using at other financial institutions or from which the member may benefit.
    • Perform other services such as wire transfers, disputes, etc along with account maintenance. Help member complete paperwork in connection with any fraud against their account.
    • Interview account applicants and enters the data into core system. Perform necessary BSA, CIP, due diligence, and credit bureaus.
    • Handle all consumer loan products and services. Offer and educate members regarding our debt cancellation, gap, and mechanical repair products.
    • Verify that all account and loan forms have been properly and accurately completed, signed and explained to the member. Verify account and loan information and disbursements. Ensure proper follow-up on information required to complete the account and lending process, and submit all account and loan documents for review in a timely manner.
    • Assist with new employee training, new employee orientation and training both “off line” and actively on the teller line or in an office. Mentor and guide other MSRs or FSRs in all functions and consistently provide “coaching” to others.
    • Provide assistance to branch employees with problem resolution on the teller line or in office as needed. Research and solve more complex member questions, problems, and complaints concerning credit union accounts. Assist and coach others when they are presented with challenging member issues and questions.
    • Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the teller and member service area, including robbery procedures.
    • Provide leadership help and direction for others during the day. Supervise the MSR line on Saturdays (where required).
    • Attend training sessions and complete required training in a timely manner. Attend and participate in other group or company meetings as required.
    • Be aware and alert at all times to any member entering the credit union and acknowledge their presence as soon as possible for safety and security reasons.
    • Establish and maintain effective coordination and working relationships with area personnel and with management. Keep supervisor informed of area activities and of any significant problems or concerns.
    • Maintain a clean and well-organized work area as well as assist with the branch and breakroom cleaning duties and contribute to the overall cleanliness of the HFCU properties.
    • Performs other duties or miscellaneous requests as required or assigned and assist other department staff as needed, respond to email and phone inquiries, file, fax and mail information. Back-up other MSRs or FSRs. Assist the Branch/Department Manager and other department staff as needed.

Required Education and Job Competencies

    • A high school diploma or equivalent.
    • 1-2 years banking experience required, preferably in account opening and lending.
    • Cash handling experience strongly desired. Experience and accuracy with balancing a cash drawer and handling cash during customer transactions.
    • Excellent customer service, writing and verbal communication skills are required with the ability to communicate clearly and effectively both in person and over the phone.
    • Good math skills, basic computer knowledge, proficient use of calculator, keyboard, and experience with Microsoft Office Products required. Experience with financial institution software systems preferred.
    • Handle all information/documents in a confidential and secure manner at all times. Be aware of surroundings when working with member files and when speaking with members, both in person or over the phone, when discussing or gathering personal and confidential information.
    • Cash handling skills, good organizational, communication (strong verbal and listening skills) and business writing skills to exhibit professionalism and deal effectively with internal and external contacts.
    • Conscientious, comfortable with detail, and the ability to be multi-tasked to coordinate and prioritize the workday efficiently. Comfortable working under pressure, self motivated and able to work in a team environment.
    • Ability to understand and monitor compliance functions and responsibilities assigned within a credit union and the ability to stay current in the changing environment of compliance.
    • Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.

Working Conditions/Environment:

This position requires standing and/or sitting for long periods of time and working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Stretching breaks are recommended to avoid injury. Occasional lifting/carrying of bags of coin up to 50 lbs. Equipment is available and recommended for use of transporting large quantities of files to and from various locations.

Qualifications

Behaviors (Preferred)
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group

Motivations (Preferred)
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Financial: Inspired to perform well by monetary reimbursement
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help

Education (Required)
High School or better.

Experience (Required)

    • 1-2 years:
    • Banking Experience, preferably in account opening and lending

Preferred

    • Cash Handling

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Heritage Family Credit Union reserves the right to revise or change the essential functions and employment standards as the need arises. This description does not constitute a written or implied contract of employment. E.O.E.

Apply: Universal Service Representative – Credit Union Financial Representative | Opportunities

Universal Service Representative in BrandonHeritage Family Credit Union (05/23)

This is a retail service position that provides a world class member experience to both credit union members and co-workers, consistently delivering World Class Service Standards with each interaction. Performs a broad variety of financial service functions to serve members. This position serves members promptly and professionally representing the credit union in a friendly, courteous, and professional manner as well as transacting with a high degree of accuracy.

Demonstrates a high level of proficiency in performing the functions of each member service phase. Duties also include cross-selling products and services appropriate to member needs, and providing installment and revolving consumer loans. Answers member questions regarding products and services provided and perform a variety of account maintenance duties. These duties may be performed either in person or over the phone.

Starting Salary: $19.85/hour

Schedule: Full time. 40+ hours per week Monday – Friday.

We offer a wide variety of benefits to support the wellbeing of our employees including reasonable and steady work schedules with paid holidays. We are proud of our Values in Action Program, Wellness Initiatives, Growth/Learning Opportunities, 401k, Volunteerism Pay program. We offer a generous benefits package, including health, dental, vision and more, for employees who work 24+ hours per week!

Benefits Include:

    • Paid time off in addition to paid federal holidays
    • Comprehensive medical, dental, and vision benefits starting first of the month following hire date for employees who regularly work 24+ hours a week
    • Health Savings Account with discretionary quarterly employer contributions
    • 401k match & additional discretionary contribution
    • Opportunities for growth and ongoing learning
    • 8 hours of volunteer time with an organization important to you

Who We Need:

We exist for SERVICE to our MEMBERS, EMPLOYEES, and COMMUNITIES through INTEGRITY, COMPASSION and EDUCATION. Employees at our Brandon branch enjoy working in a creative and fun environment that encourages personal and professional growth. We are looking for a motivated, friendly, professional candidate who has the ability to work full time hours. This position works exclusively in branch, with a primary branch, and requires travel for training purposes and to assist at other branches as needed.

Essential Functions and Basic Responsibilities:

    • Responsible for establishing and maintaining effective and professional business relations with members. Greet and welcome members to the credit union in a friendly, professional and timely manner.
    • Provide prompt, accurate, and efficient member service. Provide services in accordance with credit union policies and procedures. Maintain privacy of member account information.
    • Always exhibit a courteous and professional attitude towards employees and members by showing enthusiasm and dedication.
    • Assist with developing and maintaining strong relationships with area businesses and members to bring in new business and foster continued growth of the branch.
    • Receive share drafts/checks, cash, and process payments for deposit to member accounts. Verify amounts, examine checks for validity, proper endorsement, and enter deposits accurately into the member’s account on the computer system. Cash share drafts/checks and process withdrawals; pay out money after verification document validity, member identity, signatures, and member balances. Generate member receipts. Approve high dollar checks and/or cash withdrawals, approve override thresholds, and visa cash advances.
    • Ensure holds are placed on checks received in accordance with the credit union policies and Reg. CC regulations.
    • Assist with end-of-day processing of the MSR line. Fill in for peak schedules or for an absence or shortage on the MSR line. Research and resolve discrepancies and report any discrepancies to the supervisor as necessary.
    • May perform a variety of other functions including working in a drive-up station, open and close the branch, bring TCRs online/offline, disarm/arm alarms, process night drop or mail envelopes, cash vault duties, perform monthly audits, assist with ATM servicing/maintenance, check scanning, and ensure teller station is properly stocked with forms, brochures or other supplies as needed.
    • Respond and resolves member inquiries and requests regarding their accounts promptly and professionally representing the credit union in a friendly, courteous, and professional manner. Maintain an up-to-date and comprehensive knowledge on all credit union products and services.
    • Handle all deposit products for member. Open new accounts, both personal and business, including share drafts, student or special accounts, share certificates, debit cards, etc. and explain all services offered by the credit union; cross-selling to members those services which the member may be using at other financial institutions or from which the member may benefit.
    • Perform other services such as wire transfers, disputes, etc along with account maintenance. Help member complete paperwork in connection with any fraud against their account.
    • Interview account applicants and enters the data into core system. Perform necessary BSA, CIP, due diligence, and credit bureaus.
    • Handle all consumer loan products and services. Offer and educate members regarding our debt cancellation, gap, and mechanical repair products.
    • Verify that all account and loan forms have been properly and accurately completed, signed and explained to the member. Verify account and loan information and disbursements. Ensure proper follow-up on information required to complete the account and lending process, and submit all account and loan documents for review in a timely manner.
    • Assist with new employee training, new employee orientation and training both “off line” and actively on the teller line or in an office. Mentor and guide other MSRs or FSRs in all functions and consistently provide “coaching” to others.
    • Provide assistance to branch employees with problem resolution on the teller line or in office as needed. Research and solve more complex member questions, problems, and complaints concerning credit union accounts. Assist and coach others when they are presented with challenging member issues and questions.
    • Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the teller and member service area, including robbery procedures.
    • Provide leadership help and direction for others during the day. Supervise the MSR line on Saturdays (where required).
    • Attend training sessions and complete required training in a timely manner. Attend and participate in other group or company meetings as required.
    • Be aware and alert at all times to any member entering the credit union and acknowledge their presence as soon as possible for safety and security reasons.
    • Establish and maintain effective coordination and working relationships with area personnel and with management. Keep supervisor informed of area activities and of any significant problems or concerns.
    • Maintain a clean and well-organized work area as well as assist with the branch and breakroom cleaning duties and contribute to the overall cleanliness of the HFCU properties.
    • Performs other duties or miscellaneous requests as required or assigned and assist other department staff as needed, respond to email and phone inquiries, file, fax and mail information. Back-up other MSRs or FSRs. Assist the Branch/Department Manager and other department staff as needed.

Required Education and Job Competencies

    • A high school diploma or equivalent.
    • 1-2 years banking experience required, preferably in account opening and lending.
    • Cash handling experience strongly desired. Experience and accuracy with balancing a cash drawer and handling cash during customer transactions.
    • Excellent customer service, writing and verbal communication skills are required with the ability to communicate clearly and effectively both in person and over the phone.
    • Good math skills, basic computer knowledge, proficient use of calculator, keyboard, and experience with Microsoft Office Products required. Experience with financial institution software systems preferred.
    • Handle all information/documents in a confidential and secure manner at all times. Be aware of surroundings when working with member files and when speaking with members, both in person or over the phone, when discussing or gathering personal and confidential information.
    • Cash handling skills, good organizational, communication (strong verbal and listening skills) and business writing skills to exhibit professionalism and deal effectively with internal and external contacts.
    • Conscientious, comfortable with detail, and the ability to be multi-tasked to coordinate and prioritize the workday efficiently. Comfortable working under pressure, self motivated and able to work in a team environment.
    • Ability to understand and monitor compliance functions and responsibilities assigned within a credit union and the ability to stay current in the changing environment of compliance.
    • Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.

Working Conditions/Environment:

This position requires standing and/or sitting for long periods of time and working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Stretching breaks are recommended to avoid injury. Occasional lifting/carrying of bags of coin up to 50 lbs. Equipment is available and recommended for use of transporting large quantities of files to and from various locations.

Qualifications

Behaviors (Preferred)
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group

Motivations (Preferred)
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Financial: Inspired to perform well by monetary reimbursement
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help

Education (Required)
High School or better.

Experience (Required)

    • 1-2 years:
    • Banking Experience, preferably in account opening and lending

Preferred

    • Cash Handling

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Heritage Family Credit Union reserves the right to revise or change the essential functions and employment standards as the need arises. This description does not constitute a written or implied contract of employment. E.O.E.

Apply: Universal Service Representative – Credit Union Financial Representative | Opportunities


  • Floating Universal Service RepresentativeHeritage Family Credit Union (05/23)

    This is a retail service position that provides a world class member experience to both credit union members and co-workers, consistently delivering World Class Service Standards with each interaction. Performs a broad variety of financial service functions to serve members. This position serves members promptly and professionally representing the credit union in a friendly, courteous, and professional manner as well as transacting with a high degree of accuracy. The floating Universal Service Rep will be primarily working out of our Manchester branch, with flexibility to cover our Bennington, Londonderry, and Ludlow branches as needed.

    Demonstrates a high level of proficiency in performing the functions of each member service phase. Duties also include cross-selling products and services appropriate to member needs, and providing installment and revolving consumer loans. Answers member questions regarding products and services provided and perform a variety of account maintenance duties. These duties may be performed either in person or over the phone.

    Starting Salary: $19.85/hour

    Schedule: Full time. 40+ hours per week Monday – Friday.

    We offer a wide variety of benefits to support the wellbeing of our employees including reasonable and steady work schedules with paid holidays. We are proud of our Values in Action Program, Wellness Initiatives, Growth/Learning Opportunities, 401k, Volunteerism Pay program. We offer a generous benefits package, including health, dental, vision and more, for employees who work 24+ hours per week!

    Benefits Include:

      • Paid time off in addition to paid federal holidays
        Comprehensive medical, dental, and vision benefits starting first of the month following hire date for employees who regularly work 24+ hours a week
      • Health Savings Account with discretionary quarterly employer contributions
      • 401k match & additional discretionary contribution
        Opportunities for growth and ongoing learning
        8 hours of volunteer time with an organization important to you

     

Who We Need:

  • We exist for SERVICE to our MEMBERS, EMPLOYEES, and COMMUNITIES through INTEGRITY, COMPASSION and EDUCATION. Employees at our Manchester branch enjoy working in a dynamic and collaborative environment that encourages teamwork and personal/professional growth. We are looking for a motivated, organized, friendly, professional candidate who has the ability to work full time hours. This position works exclusively in branch, with a primary branch, and requires travel for training purposes and to assist at other branches as needed.Essential Functions and Basic Responsibilities:
      • Responsible for establishing and maintaining effective and professional business relations with members. Greet and welcome members to the credit union in a friendly, professional and timely manner.
      • Provide prompt, accurate, and efficient member service. Provide services in accordance with credit union policies and procedures. Maintain privacy of member account information.
      • Always exhibit a courteous and professional attitude towards employees and members by showing enthusiasm and dedication.
      • Assist with developing and maintaining strong relationships with area businesses and members to bring in new business and foster continued growth of the branch.
      • Receive share drafts/checks, cash, and process payments for deposit to member accounts. Verify amounts, examine checks for validity, proper endorsement, and enter deposits accurately into the member’s account on the computer system. Cash share drafts/checks and process withdrawals; pay out money after verification document validity, member identity, signatures, and member balances. Generate member receipts. Approve high dollar checks and/or cash withdrawals, approve override thresholds, and visa cash advances.
      • Ensure holds are placed on checks received in accordance with the credit union policies and Reg. CC regulations.
      • Assist with end-of-day processing of the MSR line. Fill in for peak schedules or for an absence or shortage on the MSR line. Research and resolve discrepancies and report any discrepancies to the supervisor as necessary.
      • May perform a variety of other functions including working in a drive-up station, open and close the branch, bring TCRs online/offline, disarm/arm alarms, process night drop or mail envelopes, cash vault duties, perform monthly audits, assist with ATM servicing/maintenance, check scanning, and ensure teller station is properly stocked with forms, brochures or other supplies as needed.
      • Respond and resolves member inquiries and requests regarding their accounts promptly and professionally representing the credit union in a friendly, courteous, and professional manner. Maintain an up-to-date and comprehensive knowledge on all credit union products and services.
      • Handle all deposit products for member. Open new accounts, both personal and business, including share drafts, student or special accounts, share certificates, debit cards, etc. and explain all services offered by the credit union; cross-selling to members those services which the member may be using at other financial institutions or from which the member may benefit.
      • Perform other services such as wire transfers, disputes, etc along with account maintenance. Help member complete paperwork in connection with any fraud against their account.
      • Interview account applicants and enters the data into core system. Perform necessary BSA, CIP, due diligence, and credit bureaus.
      • Handle all consumer loan products and services. Offer and educate members regarding our debt cancellation, gap, and mechanical repair products.
      • Verify that all account and loan forms have been properly and accurately completed, signed and explained to the member. Verify account and loan information and disbursements. Ensure proper follow-up on information required to complete the account and lending process, and submit all account and loan documents for review in a timely manner.
      • Assist with new employee training, new employee orientation and training both “off line” and actively on the teller line or in an office. Mentor and guide other MSRs or FSRs in all functions and consistently provide “coaching” to others.
      • Provide assistance to branch employees with problem resolution on the teller line or in office as needed. Research and solve more complex member questions, problems, and complaints concerning credit union accounts. Assist and coach others when they are presented with challenging member issues and questions.
      • Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the teller and member service area, including robbery procedures.
      • Provide leadership help and direction for others during the day. Supervise the MSR line on Saturdays (where required).
      • Attend training sessions and complete required training in a timely manner. Attend and participate in other group or company meetings as required.
      • Be aware and alert at all times to any member entering the credit union and acknowledge their presence as soon as possible for safety and security reasons.
      • Establish and maintain effective coordination and working relationships with area personnel and with management. Keep supervisor informed of area activities and of any significant problems or concerns.
      • Maintain a clean and well-organized work area as well as assist with the branch and breakroom cleaning duties and contribute to the overall cleanliness of the HFCU properties.
      • Performs other duties or miscellaneous requests as required or assigned and assist other department staff as needed, respond to email and phone inquiries, file, fax and mail information. Back-up other MSRs or FSRs. Assist the Branch/Department Manager and other department staff as needed.

     

  • Required Education and Job Competencies
      • A high school diploma or equivalent.
      • 1-2 years banking experience required, preferably in account opening and lending.
      • Cash handling experience strongly desired. Experience and accuracy with balancing a cash drawer and handling cash during customer transactions. Excellent customer service, writing and verbal communication skills are required with the ability to communicate clearly and effectively both in person and over the phone.
      • Good math skills, basic computer knowledge, proficient use of calculator, keyboard, and experience with Microsoft Office Products required. Experience with financial institution software systems preferred.
      • Handle all information/documents in a confidential and secure manner at all times. Be aware of surroundings when working with member files and when speaking with members, both in person or over the phone, when discussing or gathering personal and confidential information.
      • Cash handling skills, good organizational, communication (strong verbal and listening skills) and business writing skills to exhibit professionalism and deal effectively with internal and external contacts.
      • Conscientious, comfortable with detail, and the ability to be multi-tasked to coordinate and prioritize the workday efficiently. Comfortable working under pressure, self motivated and able to work in a team environment.
      • Ability to understand and monitor compliance functions and responsibilities assigned within a credit union and the ability to stay current in the changing environment of compliance.
      • Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.

     

  • Dedicated: Devoted to a task or purpose with loyalty or integrity
    Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
    Team Player: Works well as a member of a groupMotivations (Preferred)Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
    Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
    Financial: Inspired to perform well by monetary reimbursement
    Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
    Self-Starter: Inspired to perform without outside helpEducation (Required)
    High School or better.Experience (Required)
    1-2 years: Banking Experience, preferably in account opening and lending
    Preferred
    Cash Handling

    This Job Description is not a complete statement of all duties and responsibilities comprising this position. Heritage Family Credit Union reserves the right to revise or change the essential functions and employment standards as the need arises. This description does not constitute a written or implied contract of employment. E.O.E.

    Apply: Floating Universal Service Representative – Credit Union Financial Representative | Opportunities


    AVP Branch ManagerHeritage Family Credit Union (05/23)

    This is a retail management position based out of our Allen Street branch in Rutland, Vermont. In this role, you will guide and manage the operational efforts and services of the branch to provide a consistent world-class experience to credit union members, co-workers, and community partners with each interaction. Ensures established policies and procedures are followed and that members are served promptly and professionally. Trains, directs, and supervises branch employees in branch operations, including transacting with a high degree of accuracy, cross-selling products, and offering services appropriate to member needs to meet branch production and growth goals. Represents the credit union in a friendly, courteous, and professional manner.

    Starting Salary:

    We offer a wide variety of benefits to support the well-being of our employees, including reasonable and steady work schedules with paid holidays. We are proud of our Values in Action Program, Wellness Initiatives, Growth/Learning Opportunities, 401k, and Volunteerism Pay program. We offer a generous benefits package, including health, dental, vision, and more, for employees who work 24+ hours per week!

    Benefits Include:

      • Paid time off in addition to paid federal holidays
      • Comprehensive medical, dental, and vision benefits starting the first of the month following the hire date for employees who regularly work 24+ hours a week
      • Health Savings Account with discretionary quarterly employer contributions
      • 401k match & additional discretionary contribution
      • Opportunities for growth and ongoing learning
      • 8 hours of volunteer time with an organization important to you
      • Up to $25/month reimbursement for gym memberships
      • Up to $25/month reimbursement for hobby purchases

    Who We Need:

    We exist for SERVICE to our MEMBERS, EMPLOYEES, and COMMUNITIES through INTEGRITY, COMPASSION, and EDUCATION. Employees at our Allen Street branch enjoy working in a creative and fun environment that encourages personal and professional growth. We are looking for a motivated, friendly, professional candidate who has the ability to work full time hours. This position works exclusively in a branch, with a primary branch, and requires travel for training purposes and to assist at other branches as needed.

    Essential Functions and Basic Responsibilities:

      • Maintain a highly motivated, well-trained branch and effective employee relations.
      • Evaluate the job performance of assigned staff regularly to ensure quality of work and service to members.
      • Ensure branch safety and security.  Open and close the building in accordance with set hours.  Analyze and monitor security and safety policies and procedures on an ongoing basis.  Ensure employees are aware and alert at all times.
      • Responsible for establishing and maintaining effective and professional business relations with members and ensuring that members are greeted and welcomed to the credit union in a friendly, professional, and timely manner.
      • Responsible for the effective and efficient performance of branch operations, which include prompt, accurate, and efficient member service, as well as implementing the provision of services in accordance with credit union policies and procedures established for branch operations.
      • Maintain policy compliance privacy of confidential information and other related legal and regulatory requirements, which include BSA, CIP, and Reg CC requirements.
      • Maintain an up-to-date and comprehensive knowledge of all related policies and procedures, rules, and regulations for the branch, including robbery procedures.
      • Always exhibit a courteous, professional, and equitable attitude toward staff and members by showing enthusiasm and dedication.
      • Develop and maintain strong relationships with area businesses and members to attract new business and foster the branch’s continued growth.
      • Supervise effective work scheduling and workflow of branch operations, accounting for peak schedules, absences, or shortages.
      • Monitor branch activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, and new accounts. Ensure a consistent, professional approach to branch operations.
      • Assume responsibility for maintaining proper cash controls.  Ensure all branch transactions are balanced at the close of each day.  Oversee individual accountability for the handling of cash and assist in resolving balancing or discrepancies as needed. Oversee TCR’s and servicing of Automatic Teller Machines both in-house and those located at off-site locations.
      • Responds to and resolves member inquiries and requests regarding their accounts promptly and professionally, representing the credit union in a friendly, courteous, and professional manner. Maintains an up-to-date and comprehensive knowledge of all credit union products and services.
      • Ensure branch employees have sufficient skills and knowledge to handle, explain, and process with accuracy and efficiency all deposit and loan products and account maintenance offered by the credit union.
      • Monitor key products and sales within the branch to ensure profitable and sound business practices and a high quality of service for members.  Coach employees regularly and review cross-selling activities.   Review organizational and branch goals with staff.
      • Keep management informed of branch activities, progress toward established objectives, and of any significant problems.  Request assistance when necessary.
      • Attend training sessions and complete required training in a timely manner.  Attend and participate in other group or company meetings as required.
      • Ensure proper maintenance and general housekeeping of the building, grounds, work and break areas, desks, and equipment to maintain a clean and well-organized environment, including snow and ice removal. Institute prudent safety measures.
      • Performs other duties or miscellaneous requests as required or assigned and assists other departments as needed, responds to email and phone inquiries, and files, faxes, and mails information. Assume responsibility for related functions as required or assigned.

    Required Education and Job Competencies

    JOB COMPETENCIES/REQUIREMENTS:

    A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

      • Associates Degree with two to five years management experience, or five plus years experience servicing and managing within a financial institution preferred.  Experience in a member service role with consumer loan experience is preferred. Sales and sales coaching a plus.
      • Strong interpersonal, leadership, and supervisory skills.
      • Excellent writing and verbal communication skills and ability to prepare organized and well written documents.  Excellent phone skills/etiquette and the ability to communicate clearly and effectively in person and over the phone and through electronic channels.
      • Computer literate, proficient use of calculator, keyboard, and experience with Microsoft Office Products required.  Experience with financial institution software systems preferred.
      • Handle all information/documents in a confidential and secure manner. Be aware of surroundings when working with member files and when speaking with members, both in person or over the phone, when discussing or gathering personal and confidential information.
      • Ability to balance workload efficiently keeping a member service focus in a busy office environment.
      • Demonstrates a high level of organizational, communication and business writing skills to exhibit professionalism and deal effectively with internal and external contacts.
      • Extremely conscientious, excellent with detail, and has ability to be multi-tasked to coordinate and prioritize the workday efficiently while maintaining a consistent level of high-quality work. Comfortable working under pressure, self-motivated and able to work in a team environment.
      • Ability to understand and monitor compliance functions and responsibilities assigned within a credit union and the ability to stay current in the changing environment of compliance.
      • Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.

    Working Conditions/Environment:

    A typical office setting.  This position requires sitting for long periods of time and working primarily at a workstation or desk in an open office environment.  Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Stretching breaks are recommended to avoid injury.  Some lifting or moving of bags of coin 25+ lbs. in weight.  Physical activity as required for cleaning and maintaining buildings including use of various cleaning products.

    Qualifications

    Behaviors (Preferred)
    Team Player: Works well as a member of a group
    Leader: Inspires teammates to follow them
    Innovative: Consistently introduces new ideas and demonstrates original thinking
    Enthusiastic: Shows intense and eager enjoyment and interest
    Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
    Dedicated: Devoted to a task or purpose with loyalty or integrity

    Motivations (Preferred)
    Peer Recognition: Inspired to perform well by the praise of coworkers
    Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
    Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

    This Job Description is not a complete statement of all duties and responsibilities comprising this position. Heritage Family Credit Union reserves the right to revise or change the essential functions and employment standards as the need arises. This description does not constitute a written or implied contract of employment. E.O.E.


    Network & Systems Engineer (Azure Cloud Focus) NorthCountry Federal Credit Union (05/02)

    Join our dynamic team! Are you passionate about technology and thrive in a fast-moving, collaborative environment? We have an opening for someone to design, implement, and manage our Azure Cloud infrastructure, VMware Horizon and ESXi environments, and other systems crucial to the smooth and highly secure day-to-day operations of our growing credit union. As a forward-thinking organization, we are committed to providing innovative and top-notch services to our members, and need you to work with a team to continually take our systems to the next highest level.

    You’ll have the opportunity to work with cutting-edge technology in a supportive and inclusive work environment where your ideas are valued, with opportunity for continued growth and professional development. This position in based out of our headquarters in South Burlington, Vermont with the potential to be partially hybrid. If you’re ready to take on a new challenge and make a real impact, we want to hear from you! Apply now and let’s build something amazing together.

    Role:

    Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world-class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

    The Systems and Network Engineer will be responsible for the day-to-day operations of network, server and VDI infrastructure, as well as the architecture and implementation of Azure cloud services. They will oversee operations and improvements for all credit union network, server and VDI infrastructure, working closely with management and to meet the credit union’s growing cloud focus and business needs.

    Essential Functions & Responsibilities:

    1. Design, implement, and manage Azure Cloud infrastructure solutions to support the growing needs of our financial institution.

    2. Maintain and optimize Windows Server environments, ensuring reliability, security, and performance.

    3. Manage VMware Horizon and ESXi environments, including virtualization infrastructure and desktop virtualization solutions.

    4. Provide technical support and troubleshooting for network, server, and cloud-related issues, resolving incidents in a timely manner to minimize downtime.

    5. Configure, maintain, and support Palo Alto Firewalls to ensure network security and compliance with industry standards.

    6. Manage Cisco network devices, including routers, switches, and access points, to maintain network connectivity and performance.

    7. Collaborate with internal teams to assess infrastructure needs, develop strategies, and implement solutions aligned with business objectives.

    8. Monitor system performance, analyze trends, and implement proactive measures to prevent potential issues.

    9. Document system configurations, procedures, and troubleshooting steps to ensure knowledge sharing and continuity.

    10. Assist in the support of the helpdesk team, providing escalation support and guidance for complex technical issues as needed.

    11. Stay updated on industry trends, best practices, and emerging technologies related to systems, networks, and cloud computing.

    12. Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures, and appropriate software systems. Perform all other job-related duties as assigned.

    Performance Measurements:

    1. Analytical – The ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process. The level of logical reasoning necessary to connect required actions to desired outcomes. The ability to forecast events based upon current situations. Demonstrated skill in generating alternative solutions to problems.

    2. Professionalism – The degree to which the employee demonstrates and conveys a favorable image when representing the company. The level of honesty, integrity, and confidentiality along with proper standards of professional dress.

    3. Initiative – The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned range of authority.

    4. Job Knowledge – The level of knowledge, skills, and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education.

    5. Innovation – The ability to adapt to fast-changing environments. Willingness to take risks and to consider new approaches to improve the organization’s competitive position.

    6. Teamwork & Cooperation – The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.

    Knowledge and Skills:

    Experience: (4) Three years to five years of similar or related experience.

    Education: (3) (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

    Interpersonal Skills: (4) Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

    Compensable Factors: (1) Managerial Responsibility: This role has no supervisory/managerial responsibilities.

    (4) Independent Judgment: Role influences procedures, job standards, and specific policies within the functional unit. Significant discretion available in the role, requiring interpretation of specific policies, laws, and theories, affecting a specific department, branch, or division. Role makes daily operational decisions but requires collaboration on issues impacting strategic direction. This level is generally reserved for upper/middle management. This level may include non-management roles with significant decision-making authority that impact functional unit results.

    (4) Mental Aptitude: The role solves complex problems and delivers solutions where past precedent may not exist. Requires a significant degree of creativity and the ability to analyze data, weighing the desirability and/or probability of possible outcomes in relationship to each other. May require formal education that provides working knowledge of discipline-specific theories or principles.

    (2) Organizational Authority: Minimal Authority: The role has budgetary responsibility for a single branch, department, function, or major project. The budget authority is typically under 5% of the total operating budget. Decisions have a small impact on current results or impact a small number of members or employees. This includes non-management positions that generate revenue, manage large projects, or have authority to prevent a significant loss.

    (4) Organizational Restraint: (1) Very limited supervision and inspection of work. Role is expected to function independently with consultative direction from supervisor. Errors may be difficult to detect and may require supervisor guidance to resolve. Errors can result in a significant loss of time with moderate financial impact. Role is often involved in identification and resolution of problems and errors of others with input from immediate supervisor. Often the most seasoned or specialized role, other than the supervisor within a function or discipline. (2) Supervises staff, managing the activities of a functional unit within the larger department. This typically includes supervisors, managers, and directors.

    Apply at: Careers | VT Credit Union Job Application | NorthCountry FCU
    E.O.E.


    SVP Chief Financial Officer – Hartford Federal credit union (03/15)

    Are We the Place for You?

    Hartford Federal Credit Union ($150M, Hartford, CT) is a community-chartered credit union serving all of Hartford, Middlesex, and Tolland counties. With four branches serving over 14,000 members across a 3-county region, Hartford FCU boasts an expansive field of membership.

    Since 1961, Hartford FCU has been serving its members’ financial needs. We have dedicated more than 60 years to providing members with diversified, high-quality, and competitively priced financial products and services. The Credit Union is in exemplary financial condition with strong ROA and net worth over 12%. This positions us well for growth today, tomorrow, and beyond. We are proud of our legacy of service and success and have been recognized with a 5-star rating by BauerFinancial for exceptional performance as a safe, financially sound credit union for 33 consecutive years!

    We reward our employees for their hard work, offering exceptional benefits and growth opportunities for our 35 team members. Hartford FCU is a great place to build a career.

    Is This the Career for You?

    Our SVP-Chief Financial Officer (CFO) will be highly analytical, possess strong technical expertise– including risk management skills– and enjoy working collaboratively. The CFO oversees finance and accounting operations, as well as the IT Department. This involves directing all accounting and finance-related activities for the Credit Union, managing the accounting and support staff, and ensuring the Credit Union is appropriately managing cybersecurity, IT vendor contracts, disaster recovery plans, and risk. A strong working knowledge of GAAP is required. In alignment with the strategic plan and regulatory obligations, collaborating with the President & CEO and the Executive Vice President (EVP), this key leader will manage the Credit Union’s investment portfolio, asset/liability management system, and all financial reporting and analysis.

    The CFO will ensure compliance with regulations and legal requirements for the reporting and management of all financial activities. The CFO will be responsible for the preparation of the annual budget, financial reports, call reports, and other miscellaneous reports including financial analysis. This position requires initiative, candid communication, strategic vision, and the ability to execute. The CFO collaborates with staff at all levels and the Board of Directors.

     

    This is the ideal role for a strategic financial leader who collaborates with others to develop and execute effective strategies, actions, programs, and processes that will help Hartford FCU achieve its business objectives. The CFO should be a solutions-based, team player who will use their role to research, evaluate, recommend, and implement financial/accounting solutions and opportunities for growth.

    The ideal candidate will have a desire for career advancement and seek to play a key role in Hartford FCU’s long-term succession planning.

    Help Us Get to Know You

    If this sounds like your next career step, submit your resume or link to your LinkedIn profile that shows 7+ years of progressively responsible experience in financial institution accounting and financial management, including extensive supervisory and management experience. Solid knowledge of investment management, risk management, and Allowance for Credit Loss methodologies is required. Candidates should also have extensive experience working with regulatory agencies and external audit firms. Qualified applicants must have a bachelor’s degree in accounting, finance, or a related field. An MBA and/or CPA is a plus.

    Apply Online: https://bit.ly/4bOt2Me

    Or Send Your Resume to info@humanidei.com