CU Employment Opportunities

Credit union employment opportunities remain listed for up to three months from the initial posting date unless AVCU is asked to remove them sooner.  To submit a new position, or to ask us to remove an employment opportunity that is no longer active, please email us.  AVCU is not liable for the content, veracity, or continued availability of any position listed below.  Most recent update: 5/13/22.

Digital marketing manager, NorthCountry Federal credit union (4/29)

Role:

Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

The Digital Marketing Manager generates revenue by leveraging multiple digital platforms for an excellent user experience and supporting the credit union’s reputation as a reliable online provider of financial solutions.

Essential Functions & Responsibilities:

  • Build, plan and implement a digital marketing strategy that aligns with the overall marketing plan, considers organizational goals, identifies the market’s current and future needs, and monitors the competition
  • Prepare the digital marketing budget for supervisor approval, and manage it appropriately
  • Plan and execute web, SEO/SEM, email, and display advertising campaigns
  • Execute retargeting, monitor and report results, and adjust tactics as needed
  • Measure and report performance of all digital marketing campaigns, assess against goals (ROI and refined KPIs), and adjust tactics and strategies as needed
  • Plan, execute, and measure A/B experiment and conversion tests to identify best practices and incorporate them in ongoing efforts
  • Identify critical conversion points and drop off points, and optimize user funnels
  • Evaluate end-to-end user experience across multiple digital channels and member touch points
  • Ensure all content adheres to search engine optimization (SEO) best practices
  • Make recommendations regarding emerging opportunities and new media
  • Webmaster functions including creating landing pages, updating information, and repairing broken links
  • Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.

Performance Measurments:

  • Analytical Skills – The ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process. The level of logical reasoning necessary to connect required actions to desired outcomes. The ability to forecast events based upon current situations. Demonstrated skill in generating alternative solutions to problems.
  • Decision Making/Judgment – The ability to make prudent decisions that are timely, well researched, and reflect awareness of impact.
  • Initiative – The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned range of authority.
  • Innovation – The ability to adapt to fast-changing environments. Willingness to take risks and to consider new approaches to improve the organization’s competitive position.
  • Business Development – The degree to which results are demonstrated in developing new business, generating leads, expanding the client base, and developing revenue opportunities.

Knowledge and Skills:

Experience:  Five years to eight years of similar or related experience.

Education: (1) A bachelor’s degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor’s degree (e.g. information technology certifications in lieu of a degree).

Interpersonal Skills:  Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others

Other Skills

  1. Proficiency with Microsoft Office and HTML
  2. Ability to work independently and efficiently
  3. Presentation skills
  4. Knowledge of current accessibility guidelines
  5. Adherence to deadlines
  6. Budget creation and adherence
  7. Planning and scheduling

Must include extensive experience in:

  • Developing and implementing digital marketing strategies and evaluating results
  • Managing SEO/SEM, email campaigns, display advertising campaigns, and A/B experiments
  • Optimizing landing pages and user funnels
  • Setting up and optimizing PPC campaigns on all major search engines
  • Experience at a credit union or other financial institution would be helpful.

To apply for this position, visit the credit union website’s Careers page.

EOE


human resources manager (springfield), One credit union (4/1)

One Credit Union is currently seeking an experienced Human Resources Manager to join our team due to an upcoming retirement.

Position Purpose:

Responsible for coordinating a wide range of human resource functions including recruiting, interviewing, and hiring personnel, assists with performance appraisals and corrective actions, and ensuring Company personnel are well informed of human resource policies and programs. Oversees the human resource information system, maintains, and updates employee records, completes assigned tax, insurance, and benefits reporting requirements, and ensures that Company records and reporting are following federal and state regulations.  Updates job descriptions and assists with salary and benefit administration processes.

Essential Functions and Basic Duties:

  • Assumes responsibility for effectively completing assigned human resource function
  • Assumes responsibility for the accurate, complete, and timely preparation of records, reports, and other documents
  • Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and management.
  • Assumes responsibility for maintaining professional business relations with government contacts, vendors, and suppliers
  • H.R. Manager reports to the CFO.

Education Requirements / Wages / Benefits

  • Bachelor’s degree in related field or equivalent combination of education & experience.
  • Wages com­mensurate with experience and skillsets.
  • Benefits offered: Health Care: Starting 1st Day, HRA, FSA, Dental, Vision, Life & Disability, 401k plan, Holidays (11), Paid Time Off (PTO), Medical Reimbursement if not taking Healthcare.

To apply for this position, email cover letter, resume, and references to jobs(at)onecu.org.

EOE


Branch manager (Barre), One credit union (3/25)

One Credit Union is currently seeking a Branch Manager for our Barre, Vermont location.

The ideal candidate will have:

  • 4-5 years of experience in a sales environment with a solid track record (including cross selling)
  • 2-3 years of financial services experience
  • 2-3 years of consumer lending experience – mortgage and small business lending experience a plus
  • Strong leadership skills with 4-5 years’ experience
  • Must ensure that all members receive unparalleled service in all interactions
  • Will balance risk with member service to ensure the organization is protected
  • Drives sales by setting an example and by mentoring and coaching staff
  • Ensures that all lending and deposit needs are met appropriately and in compliance with all Credit Union Policy and Procedures
  • Leads team and provides necessary training to ensure the operational soundness of branch including security, cash, and regulatory requirements
  • Will partner with other lines of business in making quality member referrals
  • Will ensure the branch is ingrained in the community thereby championing the Credit Union’s commitment
  • This position reports to the VP Retail Operations

Requirements:

  • High school graduate or equivalent.
  • Wages com­mensurate with experience and skillsets.
  • Benefits offered: Health Care: Starting 1st Day, HRA, FSA, Dental, Vision, Life & Disability, 401k plan, Holidays (11), Paid Time Off (PTO), Medical Reimbursement if not taking Healthcare.

To apply for this position, email cover letter, resume, and references to jobs(at)onecu.org.

EOE


member advocate 1, NorthCountry Federal credit union (3/18)

Role:

Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

Interactions will involve account transaction processing, account opening, account closing, account research, answering member questions, and providing accurate information regarding credit union products and services.

Essential Functions & Responsibilities:

  • Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those
  • Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier’s checks, and wire Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management.
  • Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with
  • Make decisions that align with the credit union’s core values while adhering to policies and
  • Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software Perform all other job-related duties as assigned.

Performance Measurements:

  • Attention to detail – The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.
  • Member Focus – The degree to which member service is demonstrated in the day-to-day business The level of support for co-workers as well as outside members, clients, etc.
  • Problem Solving – The ability to predict, recognize, and define Skill in generating, selecting, and implementing timely and meaningful solutions.
  • Teamwork & Cooperation – The degree to which individuals promote a collaborative, cooperative, and productive working The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.
  • Confidentiality – The ability to preserve sensitive and important information or data. Confidential information is not revealed outside of the company, except as necessary in the ordinary course of business.

Knowledge and Skills:

Experience:  One month to twelve months of similar or related experience.

Education: A high school education or equivalent.

Interpersonal Skills:  Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills:  Good computer and communication skills.

To apply for this position, visit the credit union website’s Careers page.

EOE


Commercial Loan Officer 1, NorthCountry Federal credit union (2/18)

Role:

Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

To originate member business loans and grow and maintain a pipeline with the overall objective of maintaining and increasing asset quality; to develop new and existing business relationships.

Essential Functions & Responsibilities:

  • Take applications for commercial loan business. Review member financial condition and assess the member’s ability to re-pay the loan. Make underwriting decisions within approval authority. Complete or direct completion of all loan documents and close loans.
  • Work with Credit Analyst and Member Business Support to review loan requests, provide feedback and make decisions within approval authority.
  • Maintain good working relationships with business members and potential business members. Maintains up-to-date member files including current balance sheets, profit & loss statements, cash flow projections and all loan documentation.
  • Participate in developing lending and deposit business for the credit union. Call on members to expand existing business and call on prospects seeking opportunities to expand the credit union’s client base.
  • Assist in collection of past due member business loans.
  • Assist business members with any loan-related questions and concerns.
  • Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.

Performance Measurements:

  • Business Development – The degree to which results are demonstrated in developing new business, generating leads, expanding the client base, and developing revenue opportunities.
  • Communication – The ability to effectively converse and listen to others concerning company matters. The use of proper written and grammatical skills, and the meaningful application of computer technology [e-mail, Internet, etc.].
  • Decision-Making/Judgment – The ability to make prudent decisions that are timely, well researched, and reflect awareness of impact.
  • Initiative – The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned range of authority.
  • Productivity – The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
  • Quality – The level of ability to perform work assignments free from mistakes or errors.

Knowledge and Skills:

Experience:  Two years of similar or related experience.

Education: (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

Interpersonal Skills:  Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills:  Must have experience in analyzing business financial statements and assessing the viability of businesses; must have excellent communication and PR skills; ability to use related software required.

To apply for this position, visit the credit union website’s Careers page.

EOE